Deezer Free version - Deezer plays only one song then stops on Deezer Desktop App and Web Version

Same here on my Desktop app. Could you also please fix my account? This seems to be a general issue… I’m a bit confused how this has to do with single accounts…

BTW: I already deleted the cache and restarted the Desktop app, but it didn’t help...

Same here on desktop app on the free version. Uninstalling / reinstalling app does not solve the problem. Web app seems to be working fine though. I had the same issue in the past and the problem disappeared over time. Now it’s back again.

I suspect a broken ad stream, because no ad is playing and the song progress bar changes its color as if it was playing an ad. Also, when an ad plays, the controls for next/prev etc. are blocked which is exactly is happening here. So basically the app behaves as if it was in ad playing mode and it seems to be stuck in there and it can’t get out of it because the ad does not play. 

I’m experiencing this issue, too, as of about 24 hours ago, and I’ve had it in the past. One thing I think might possibly be related is that I’ve got two Windows installations on the same machine as I’ve got to use some specific software for work which conflicts with a newer version I need for personal use. I think, but can’t be certain, that the last time I hit this issue was when I first started using the second Windows installation or came back to it after a period of not using it, and I hit the issue again yesterday when switching back to my main Windows installation having briefly used the work-only one having not touched it for a while.

It could just be a coincidence, though - I see other people have reported the issue in the last few hours despite this thread being left alone for months beforehand.

Hello,

I’ve also experienced this problem for the last 3 days. The only thing that works is to reload the web, please fix it soon.

Thank you.

Hello! I’m currently having this issue and i’ve tried everything under the sun to fix it, i’ve tried shutting and reopening the app, restarting my computer, clearing the cache, uninstalling and reinstalling, logging out and back in, but nothing is working and its driving me insane, i’ve been trying to fix it for almost 2 hours now, please help me

Same for me..Windows 10 and Deezer desktop app version 4.32.40 with free account..the web player works fortunately..

Same on My side, maybe ad problem, I use vpn to work and maybe desktop app goes crazy with the ad on different Languages, I´ve listen to English, French, Catalán and Spanish so I don´t Know If I could solve the problem, please let me Know if there is a fix I preffer Desktop App than Webapp. Thanks in advance, I´m free user.

Hey @HubDee @GeoTrianto @Skeletiko 

Thank you for your reports and for your patience. I can assure you that this is a bug because our Free offer works differently than a paid one, nothing other than that.

It's a specific issue and it has been reported 

ok ty

I believe it's related to what our @bluezzbastardzz Legend said here but I'll confirm it as well because we've made some changes to the Free behaviour in the mobile apps.