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Placido09
Hitmaker
Hitmaker
February 10, 2022

Deezer does not work via Chromecast

  • February 10, 2022
  • 65 replies
  • 6292 views

Since yesterday afternoon, my connection to Deezer via Chromecast built in has not worked. I have a streamer Pioneer n-30ae At first I thought there was a bug in the streamer but other apps- for example TuneIn normally work over Chromecast. I did everything possible to solve the problem, but without success. I restarted the streamer and modem, reset the device, uninstalled the Deezer app from my phone, and reinstalled, cleaned the cache, tried the beta version. Nothing helped.Deezer via Chromecast doesn't work. Can you please help me? The fault must be on Deezer side.  It's never happened before. Thank you

 

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65 replies

Rising Star
March 13, 2022

I know that also Google have some problems with Googlecast protocol.

I suggest you to open a support request also to Google.

I did it. This don't justify Deezer

 

 

 

 

 

Placido09
Hitmaker
Placido09Author
Hitmaker
March 13, 2022

I ran out of patience and made the switch to Tidal. I love enjoying my Hi-Fi system and this bug made that impossible. So unfortunate, especially because I like the search engine and interface of Deezer more than Tidal.

I hope Deezer will get it right soon. For now I am happy to enjoy my music again, but I am very disappointed in Deezer.

It's exactly the same for me. I liked Deezer but the lack of listening to hifi via Chromecast forced me to look for an alternative. I'm at Tidal now, and it has many advantages over Deezer. For me, the biggest advantages are these

1.Relative to Deezer are the correct years of release of individual albums and that of the original and remastered version

2.Labels

3.More information about tracks (producer names etc)

4.Information about albums

5.Possibility of forming a queue via Chromecast (not working at Deezer)

6.After playing the chosen album or playlist, something else will not start playing but it will shut down.

7.Folders at Playlist

What makes Deezer better is the overall clarity,

Crazy about music
Placido09
Hitmaker
Placido09Author
Hitmaker
March 15, 2022

My personal view is that this is not a technical error, but that Deezer and Google have not agreed on the finances and have therefore prevented Google Deezer from continuing to use it. Therefore we have no information, Deezer does not disclose these internal issues. The technical fault would have been fixed long ago.

Crazy about music
Rising Star
March 15, 2022

I hope no. I think that legal issues between Google and Sonos caused this situation and Deezer that had bad Chromecast integration it been have these problems 

Rising Star
March 16, 2022

Yesterday I had a surprise. A deezer email said me that from April I will have to pay more for my family subscription. This for to have hi fi quality.

ahahah…where do I have to listen this hi fi quality? On my phone? On my tablet? 
I think that it’s possible to listen hi fi quality only on hi fi or speakers. But NOW my speaker doesn’t work with Deezer. Why I have to pay more?

Bevster
Hitmaker
Hitmaker
March 17, 2022

My personal view is that this is not a technical error, but that Deezer and Google have not agreed on the finances and have therefore prevented Google Deezer from continuing to use it. Therefore we have no information, Deezer does not disclose these internal issues. The technical fault would have been fixed long ago.

This is an issue with the earlier generation of Chromecast used in some streamers/receivers. Other Chromecast devices (e.g. Chromecast Audio, Ultra) still work. I think its a simple case of needing to fix it or regress their code, or tell us why they can’t fix it so we can decide what to do. I would hope that some significant resource has been allocated as its a bit of a deal breaker for those with affected equipment.

Guitar Hero
March 18, 2022

I am still encountering this issue more than a month later. I’m going to try to request  refund for the past month of poor service, and will continue to do so until the functionality is restored. 

Rockstar
March 19, 2022

My personal view is that this is not a technical error, but that Deezer and Google have not agreed on the finances and have therefore prevented Google Deezer from continuing to use it. Therefore we have no information, Deezer does not disclose these internal issues. The technical fault would have been fixed long ago.

This is an issue with the earlier generation of Chromecast used in some streamers/receivers. Other Chromecast devices (e.g. Chromecast Audio, Ultra) still work. I think its a simple case of needing to fix it or regress their code, or tell us why they can’t fix it so we can decide what to do. I would hope that some significant resource has been allocated as its a bit of a deal breaker for those with affected equipment.

I have a Chromecast Audio dongle. Neither it nor my Google Chromecast dongle work. My Google TVs both work. 

Rockstar
March 19, 2022

I am still encountering this issue more than a month later. I’m going to try to request  refund for the past month of poor service, and will continue to do so until the functionality is restored. 

Let us all know how you make out with this. I get that bugs happen from time to time but when one of your defining features is HiFi music yet you support very few devices, losing support for the devices customers rely on most should absolutely be a priority. 

Rising Star
March 19, 2022

I am still encountering this issue more than a month later. I’m going to try to request  refund for the past month of poor service, and will continue to do so until the functionality is restored. 

Let us all know how you make out with this. I get that bugs happen from time to time but when one of your defining features is HiFi music yet you support very few devices, losing support for the devices customers rely on most should absolutely be a priority. 

I’m agree, but they not.