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Deezer app on Windows 11 - Crashes when moving between multiple monitors

  • March 14, 2024
  • 35 replies
  • 429 views

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35 replies

José.Deezer
Deezer Staff
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  • Deezer Staff
  • February 6, 2026

Hi ​@Ptit chat blanc ​@Jedve sorry to hear that you have the same issue. I do also work with multiple screens using Windows 11 and never had a crash, but to be fair I only occasional move Deezer between screens.

The team is aware about the problem, but we don’t have yet a timeline when this will be fixed.


  • Roadie
  • March 13, 2026

I still have this problem and I am on version 7.1.110


José.Deezer
Deezer Staff
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  • Deezer Staff
  • March 17, 2026

Hi ​@uepsala Sorry to hear that. Have you tried all troubleshooting steps and settings provided?

Unfortunately, for now, we still don’t have a solution for users that still reproduce the issue.


  • Guitar Hero
  • April 23, 2026

Deezer crashes when I try to dock the window.


  • Guitar Hero
  • April 23, 2026

Hi ​@uepsala Sorry to hear that. Have you tried all troubleshooting steps and settings provided?

Unfortunately, for now, we still don’t have a solution for users that still reproduce the issue.

Switch to Spotify?


  • Roadie
  • April 28, 2026

Same problem with newest version. Dragging around the window closes Deezer immediately. So I guess, it’s the drag&drop, not the movement between monitors.Tried the settings from above, no change.


  • Roadie
  • April 28, 2026

Same problem with newest version. Dragging around the window closes Deezer immediately. So I guess, it’s the drag&drop, not the movement between monitors.Tried the settings from above, no change.

Just found out that the same happens when I change the size of the app by moving the border with my mouse.


  • Guitar Hero
  • April 28, 2026

Latest version crashes when being moved between monitors or when attempting to dock the app. Windows 11. 


Had the same problem (crash while moving between monitors), but turning Aero Shake on fixed it for now.

Edition    Windows 11 Enterprise
Version    25H2
Build    26200.8246

Deezer 7.1.190
 


  • Guitar Hero
  • May 11, 2026

Had the same problem (crash while moving between monitors), but turning Aero Shake on fixed it for now.

Edition    Windows 11 Enterprise
Version    25H2
Build    26200.8246

Deezer 7.1.190
 

I already have in enabled. Disabling it does not change behavior.