One Hit Wonder

Answered

Deezer and Chromecast Audio problems

Forum|Forum|8 years ago
July 28, 2018
93 replies
12329 views

I've read many topics about the problems with Chromecast Audio and I'm suprised that the Deezer people doesn't do anything about it. Of course, we all had wanted that streaming to Chromecast Audio could be lossless but for the moment I could have lived with the current bitrate.
But I can't live with the unstable connection to Chromecast Audio. Sometimes it works fine but most of the time when choosing a new track, the message "Reading data... almost finished bla bla bla" appears and it is never finished. If I turn off the Chromecast Audio, the track works fine.
I'm in a trial period and if the Chromecast Audio connection isn't improved I have no need for Deezer.
It's very sad, because I really like Deezer and was about to skip Spotify.
Now, I have to get back to Spotify. Their Chromecast connection works fine.
So, my question is: Why don't you Deezer folks do anything about it?
/Alf

chromecast

Best answer by Rudi

Hey @Adrian.T

Sorry to hear that. The good news is that we've already put months into getting a new Chromecast integration off the ground. This is because we're aware our current integration isn't as stable as our users deserve. But we're really excited for what's coming, so please bear with us if you can, we'd like you to give us your feedback once it's in place 👍🏼

Show previous replies

J

jaxa

Guitar Hero

Rudi, thanks for info. I like your stuff, but with problems using it via Chromecast Audio it's useless now for me. I'll be waiting for fix it. Keep your work and give an info when it will be ready for use.

Rudi

Ultimate Superstar

100%, @jaxa. It's been over 9 months of development so far, I think we're getting closer :wink:

R

Rafa.kil

One Hit Wonder

Hej wszystkim, posiadam receptor denon avr x 2600 I chcę poprzez to urządzenie odtwarzac pliki muzyczne z deezer ale nie poprzez połączenie telefonu bluetooth tylko poprzez sieć ale jakoś nie potrafie tego dokonać, zna może ktoś jakiś sposób.

Z góry dziękuję. Rafał

bluezzbastardzz

Superuser

Hi, the Chromecast connection is still being fixed and updated to a new version, but not released yet. Maybe your Denon AVR is able to use Chromecast instead of a Bluetooth connection?

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)

D

Daniel Lundin

Guitar Hero

@Rudi Deezer & you are full censored. All hifi subscribers not using Sonos shold be compensated for the time that CCA implementation hasen't worked. HIFI subscription is useless without cast functionality.

díadeluz

@Rudi, I understand you are personally caught between customer pressure who want quality functionality and a dev team who think the amount of work spent trying to provide it can be used as an excuse for their lack of tangible results.

Honestly, as a paying customer, how long would you be prepared to listen to a dealer PR telling you they’ve been unsuccessfully putting a lot of time and work into trying to fit a windshield on that car you purchased? What if they told you they’ve undertaken a major dashboard overhaul to fix the issue? How long would you bear with them?

Paying customers won’t give you A for effort long, I’m afraid.

Obviously the project isn’t being professionally run with the right competencies on board.

It seems to me the least Deezer can do is compensate those of us who’ve been driving without a windshield. And then officially state that casting to CC is but a beta feature for now.

Any thoughts?

Best.

Rudi

Ultimate Superstar

Hi @díadeluz @Daniel Lundin

Thank you for expressing your concerns, it's very important to us. The Chromecast integration isn't a required feature for HiFi users - this subscription is available for an array of speakers which support the format. Deezer decided to include a Cast integration so that it can give users more options in order to stream their music. In fact, FLAC streaming is also now available on our mobile apps and Xbox One :thumbsup_tone2:

Using your analogy, you have a car with all windshields, but you want to take a hatchback to a country experience. You need 4x4 for that. And that's exactly what we're working on :wink: it's also very important to bear in mind that the technology belongs to another company, so we need time to make it work properly so that it isn't the way it is now.

The good news is that we're expecting exciting news about this feature next month. And we'll need your feedback to make it even better! :nerd:

J

jaxa

Guitar Hero

Rudi, I've just installed an update for Android version of Dezeer (6.1.21.66).

Could You tell me if it's a proper, fixed version for streaming music via Chromecast Audio?

Or should I wait patiently for your information about full compatibility between Chromecast and Dezeer?

J

jaxa

Guitar Hero

And another one thing which irritate me comparing to other streaming apps - could you implement start/end time in notification window and dot/ball at progress bar showing moment of song, please?

A

Antonioita

Roadie

Same problem! I have premium account + Chromecast audio connected with optical to a dac. When I streaming I can't see HQ icon, and I'm not sure that I streaming in HQ!

Another problem is that I can't see Alexa connection when I open the app

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