One Hit Wonder

Answered

Deezer and Chromecast Audio problems

Forum|Forum|8 years ago
July 28, 2018
93 replies
12329 views

I've read many topics about the problems with Chromecast Audio and I'm suprised that the Deezer people doesn't do anything about it. Of course, we all had wanted that streaming to Chromecast Audio could be lossless but for the moment I could have lived with the current bitrate.
But I can't live with the unstable connection to Chromecast Audio. Sometimes it works fine but most of the time when choosing a new track, the message "Reading data... almost finished bla bla bla" appears and it is never finished. If I turn off the Chromecast Audio, the track works fine.
I'm in a trial period and if the Chromecast Audio connection isn't improved I have no need for Deezer.
It's very sad, because I really like Deezer and was about to skip Spotify.
Now, I have to get back to Spotify. Their Chromecast connection works fine.
So, my question is: Why don't you Deezer folks do anything about it?
/Alf

chromecast

Best answer by Rudi

Hey @Adrian.T

Sorry to hear that. The good news is that we've already put months into getting a new Chromecast integration off the ground. This is because we're aware our current integration isn't as stable as our users deserve. But we're really excited for what's coming, so please bear with us if you can, we'd like you to give us your feedback once it's in place 👍🏼

Show previous replies

Rudi

Ultimate Superstar

Hi there @Robert Van de Wiel

Thanks for reaching out. We're aware of that connection issue.

Well, we haven't been given a specific date yet but some mechanisms were already introduced to our Beta apps - so the team hasn't stopped working on it. We're expecting more updates about this before the end of December - very exciting times for us, as we expect the new integration to offer more and be much more stable. Thank you for your support and for your patience :thumbsup_tone2:

G

Greenmusik

Roadie

Tic toc, tic toc...

W

Wilhelmha

Roadie

Good to hear, i really Hope this will Work soon. I want to get rid of the crappy, never working Bluetooth Connection to my Hifi. All other Chromecast Apps i am using currently Work Well. Other Audio Apps Had Problems in the past AS Well, seems to be tricky to implement.. good luck.

P

petje

Roadie

Also had issues with the deezer-chromcast connection(more then 1,5 yar ago already!)

i started using the apple aiport express instead...works lile a charm

Rudi

Ultimate Superstar

Thanks for sharing it @petje glad to hear that you found a way to work with it in the meantime :wink:

A

Andrew.Chick

Guitar Hero

Hi there @Robert Van de Wiel

Thanks for reaching out. We're aware of that connection issue.

Well, we haven't been given a specific date yet but some mechanisms were already introduced to our Beta apps - so the team hasn't stopped working on it. We're expecting more updates about this before the end of December - very exciting times for us, as we expect the new integration to offer more and be much more stable. Thank you for your support and for your patience

@Rudi Any news? I tried Deezer again today - didn’t get more than 5 minutes of music through a chromecast audio before it stopped - switched to the Google home integration which worked briefly until I tried to skip a song and then it stopped and did nothing. I gave up.

I’ve cancelled Tidal (no Google Integration), cancelled Spotify (awful chromecast integration, stupid design choices) so it’s between Deezer and YT Music if Deezer can sort out casting. YT Music is well behind Deezer in so many ways, but at least the cast integration and Google home integration works *all* the time.

Rudi

Ultimate Superstar

We're still waiting for updates from our team @Andrew.Chick. But I know we've done substantial work on this already, and that's why we're using Google's new protocol - so that we can be ahead of the competition on this :smirk:

Thank you for your support and for your patience!

J

jaxa

Guitar Hero

I've just upgraded my account to HiFi tier and it was a big mistake. I stream music via Chromecast Audio to speakers and it's main and the most important function for me. Unfortunately this function is completely useless in Dezeer. I see info "loading" very often, it's impossible to listen music. I'm very disappointed. I had Tidal HiFi earlier and there is no comparison to it. I like layout of Dezeer but if you don't fix the problem I have to return to Tidal. Interestingly, this problem doesn't occur so often at HQ tier.

R

Robert Van de Wiel

Roadie

Hi there @Robert Van de Wiel

Thanks for reaching out. We're aware of that connection issue.

Well, we haven't been given a specific date yet but some mechanisms were already introduced to our Beta apps - so the team hasn't stopped working on it. We're expecting more updates about this before the end of December - very exciting times for us, as we expect the new integration to offer more and be much more stable. Thank you for your support and for your patience

Hi @Rudi . Any news on your end, passing the end of december?

Rudi

Ultimate Superstar

Hi there @jaxa

Sorry you're disappointed. But we're working on this, rest assured.

Same here @Robert Van de Wiel it's been over 9 months now, and more and more mechanisms have been added to our latest releases of the mobile app. We should expect more news in the next couple of months - I'll keep our community informed :thumbsup_tone2:

Show more replies

Sign up

Login to the community