Chromecast not working for Onkyo devices

The functionality of using the Deezer android app and then passing music to the amplifier via chromecast is quite important to me. The native Onkyo Deezer client is very limited and do not give proper music selection expierience. Therefore I check every now and then  if there is any update to the Onlyo firmware. It is the lates one available. Last update Ihas been made in January. My android devices have automatic updates so there is no qestion here. 

Lately, I switched again to Deezer from Tidal. And Deezer chromecas do not work at all, it wants me to wait forever to connect. With Tidal it took some 30 seconds to connect but later, everything worked well. With my previous Deezer subscription (approx. a year ago) I managed to connect, but all this was very unstable. Now, chromecast connection is not possible at all.

If you need any more infos, I will be glad to help.

Thanks,

That's pretty odd @Krzysztof Król. When you used the former (old) integration, was it possible to cast to the Onkyo?

The new integration was developed to provide the stability you were referring to. Is it that the Onkyo isn't recognised?

Hi, 

I had an idea.. to check another devices that are involved in the communication. I found out that there is the firmware update available to the Ausu router RT-AC87U. It Itlped. I can connect now. It takes a while, the connection is not always stable but it generally works. 

It seems that in order to make chromecast to work correctly, one needs a very good internet (WAN) connection. Mine is  a T-Mobile LTE Huawei router/modem that usually gives 5-10Mb/s.

It takes some 1-2 minutes to connect, but seems to work. ok.

Last question: after connection via chromecast, the HIFI mark disapears form the deezer app (Album cover).. Does it mean that the sound quality is not HIFi when transmitted to the amplifier ?. In the app, the sound quaility over chtomecast is set to High Fidelity, of course.

 KK

Hi @Krzysztof Król we’re very glad to hear you found a workaround 

Did you make sure that your ONKYO device does have a Chromecast built-in which works fine with the current software updates? Yes, normally a strong Wifi connection is needed for Chromecast to work without interruptions. 

We are sorry that the Hifi symbol currently disappears when there is an active Chromecast connection. However, we can assure you that the songs are played in FLAC sound quality as High Fidelity is selected in audio settings and it is not an old recording (one which is not available in FLAC sound quality in the mobile app either) 

Hi, I have a same problem with my Onkyo TX-L50 receiver

When I try to play on the Onkyo via Chromecast, Deezer states "loading" and never finishes, or somtimes plays very short sequences (few seconds) of audio before loading again. Deezer Premium account, HQ Stream option, internet 25 Mbps.

Hey @sascha1978 

Thank you for reporting. Have you tried any troubleshooting steps?

I'd recommend restarting your internet router and also looking for firmware updates on your Onkyo 

Thanks for coming back and sharing your experience and kit with us @sascha1978 love this kind of feedback because it gives a great insight on what's going on.

Our public API will be improved soon, we're working on it too 

i just signed up for the hifi account and trying to stream from pc to my Onkyo TX-NR797 AVR. it won't connect to the built in Deezer App and it won't connect to the built in Chromecast app. . i have been running Spotify that connects both ways perfectly. if i can’t stream from my pc it’s no good for me. i can play directly in the AVR to Deezer but the UI Horrible..Any help would be appreciated.