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jaywalker
Guitar Hero
December 9, 2018
Answered

Chromecast not working for Onkyo devices

  • December 9, 2018
  • 46 replies
  • 12246 views
I have a couple of Onkyo devices with built-in Chromecast functionality. However, this is not working with Deezer. When I try to play on the Onkyo via Chromecast, Deezer states "loading" and never finishes, or only plays very short sequences (few seconds) of audio before loading again.
Bug appears for both beta and normal version of Deezer since a few month.

Please fix. This is working for me with Spotify, Google Play Music and many other music player apps.
    Best answer by Rudi

    Hey @Melxiory 

    Sorry for the way you feel and for my reply in English - Russian isn't supported in the community at the moment. We've been working on a new integration for months and we're almost there. We should expect more updates by the end of the year :thumbsup_tone2:

    46 replies

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    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    October 3, 2020

    Hi there @GennaroT 

    Thank you for getting in touch and sharing your experience. Apologies you couldn't connect.

    Have you tried restarting your router and the devices to see if it connects? What kind of error message are you getting?

    We're improving our public integrations so that developers from Onkyo, for example, can improve their built-in experience of Deezer. But please bear in mind that's their app, our developers are unable to look into that themselves. So please feel free to reach out to Onkyo as well, while I pass your comments here on our side :thumbsup_tone2:

    Guitar Hero
    jaywalkerAuthor
    Guitar Hero
    October 25, 2020

    I recently tried this again, but still streaming to my Onkyo devices via Chromecast does not work. I updated the firmware, restarted all systems incl. internet router, still no success.

    This is really a deal breaker for me, although I like deezer otherwise.

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      October 27, 2020

      Sorry we're unable to provide a better casting experience to your Onkyo at the moment @jaywalker - I'll be passing your feedback to our teams and in the meantime, please vote for this idea here - I'm trying to push for it too :pray_tone2:

      Guitar Hero
      jaywalkerAuthor
      Guitar Hero
      October 27, 2020

      Sorry we're unable to provide a better casting experience to your Onkyo at the moment @jaywalker - I'll be passing your feedback to our teams and in the meantime, please vote for this idea here - I'm trying to push for it too :pray_tone2:

      voted - thanks for the hint, this would indeed help.

        Roadie
        dorg-ork
        Roadie
        October 2, 2021

        It's odd that this thread is 2 years old and it's still not working. So time to cancel the subscription then. Chromecast won't work on Onkyo, pioneer and not on JBL.

        Roadie
        Robsteel
        Roadie
        October 30, 2022

        Hi,

        I wander, if this problem lasts for years ( I have same situation with my Onkyo TX-NR676E, no conection and I just purcheased 1 year Deezer subscription). why don't you do something with it? You loosing subscribers! Spotify works well on Onkyo and many more devices, because Spotify do not use google cast! Spotify app works like a remote controler for the service. Make similar app and everyone be happy. Evolution is needed.

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