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Guitar Hero
December 9, 2018
Answered

Chromecast not working for Onkyo devices

  • December 9, 2018
  • 46 replies
  • 12246 views
I have a couple of Onkyo devices with built-in Chromecast functionality. However, this is not working with Deezer. When I try to play on the Onkyo via Chromecast, Deezer states "loading" and never finishes, or only plays very short sequences (few seconds) of audio before loading again.
Bug appears for both beta and normal version of Deezer since a few month.

Please fix. This is working for me with Spotify, Google Play Music and many other music player apps.
    Best answer by Rudi

    Hey @Melxiory 

    Sorry for the way you feel and for my reply in English - Russian isn't supported in the community at the moment. We've been working on a new integration for months and we're almost there. We should expect more updates by the end of the year :thumbsup_tone2:

    46 replies

    Guitar Hero
    December 8, 2019

    Je viens d'avoir une mise à jour sur onkyo ns-6170, et ça y est chromecast fonctionne correctement ! 

    Guitar Hero
    December 8, 2019

    Je viens d'avoir une mise à jour sur onkyo ns-6170, et ça y est chromecast fonctionne correctement ! 

    Bon c'est loin d'être parfait, encore des coupures, bug notamment qd on change de morceaux.

    Avant ça ne marchait pas du tout, mais une chromecast audio fonctionne bien mieux, de même ma Sony bravia est plus réactive et ne bug pas en Google cast 

    La version cast affichée à jour est de 1.36 alors que tous mes autres appareils sont en 1.42...?? 

    Pia.Deezer
    Ultimate Superstar
    Ultimate Superstar
    December 9, 2019

    Hello @Zanande this is the English Deezer Community. You can find the topics about Onkyo in the French Deezer Community with this link. :wink:

    Guitar Hero
    January 18, 2020

    Merci !

    Bon pour moi le pb est entre Deezer et Google ça bug partout même sur une chromecast (hi-fi) les autres services marchent bien avec L'onkyo ns-6170 en cast. 

    Roadie
    January 28, 2020

    I have the same problem, and I see deezer is not interested for solving the problem. I thought I would have CD Quality music on my receiver. But as I see that the problem has been the same for a year, so I give up paying 20 euros a month. And unfortunately I will buy a CD-Player.

    Thank you deezer for your support.

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    January 30, 2020

    Thank you for your honest feedback @place4code. I'll be passing it on to the relevant teams here. Our new cast integration has been taking some time to be completed, but we're on it. We hope to get more updates from our teams in the next couple of months. We'll keep the community informed :thumbsup_tone2:

    Guitar Hero
    April 4, 2020

    Chromecast not working at all with Onkyo TX-RZ830. Tried from different phones,  tablets..no succes.

    Tidal worked well.

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    April 6, 2020

    Thanks for letting us know @Krzysztof Król what version of our app do you have installed?

    Guitar Hero
    April 7, 2020

    Thanks for letting us know @Krzysztof Król what version of our app do you have installed?

    Hi, I think the latest on my Android phone (Galaxy Fold)  6.1.23.93 an the Android tablet: (Galaxy Tab S2) 6.1.23.93

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    April 8, 2020

    Hmm, that's quite odd, you have the latest version @Krzysztof Król did it work on it before? Your Onkyo should be compatible, have you tried reinstalling the app and restarting your router?

    Have you also checked if the Onkyo has any firmware updates available? I know you mentioned the other service works well, but we've got a new integration. Let me know!