When I put Deezer into offline mode and use it through Android auto no playlists or albums are shown even though they are downloaded. This would really help in reducing data usage on a long drive.
Also, when browsing albums in Android auto it would be great to find based on artist. My album list is quite long and when trying to find a new album when I can't remember the name is difficult.
Any help here would be appreciated.
Thanks,
Jon
Answered
Android Auto and Deezer - Downloads and Offline mode
Best answer by Julius3
Have same issue.
Some temporary solution:
In offline mode, on phone navigate to downloaded albums, playlist. Green dot will appear beside downloaded albums, playlists. Dont clear Deezer from memory, Android auto will see downloaded albums and playlist. If you clear Deezer from memory you will need to navigate to downloaded playlist again.
View originalSome temporary solution:
In offline mode, on phone navigate to downloaded albums, playlist. Green dot will appear beside downloaded albums, playlists. Dont clear Deezer from memory, Android auto will see downloaded albums and playlist. If you clear Deezer from memory you will need to navigate to downloaded playlist again.
We will investigate on this problem (downloaded album and playlist not appearing in offline mode in Android auto).
As for browsing albums based on artist, it seems more like a new feature proposition. Could you post it in the "Got an idea" section? (https://en.deezercommunity.com/got-an-idea-9).
Thanks again for your help and keep us posted if you find anything else.
Have same issue.
Some temporary solution:
In offline mode, on phone navigate to downloaded albums, playlist. Green dot will appear beside downloaded albums, playlists. Dont clear Deezer from memory, Android auto will see downloaded albums and playlist. If you clear Deezer from memory you will need to navigate to downloaded playlist again.
Some temporary solution:
In offline mode, on phone navigate to downloaded albums, playlist. Green dot will appear beside downloaded albums, playlists. Dont clear Deezer from memory, Android auto will see downloaded albums and playlist. If you clear Deezer from memory you will need to navigate to downloaded playlist again.
+9Hi @Luis Paiva @paco62
I can see that you're Deezer Free users. In order to download songs to play offline, you need a Premium subscription.
I can see that you're Deezer Free users. In order to download songs to play offline, you need a Premium subscription.
Rudi wrote:
Hi @Luis Paiva @paco62
I can see that you're Deezer Free users. In order to download songs to play offline, you need a Premium subscription.
I can see that you're Deezer Free users. In order to download songs to play offline, you need a Premium subscription.
I dont know where you see this information, but I'm Deezer Premium. And the problem is not download songs, but play offline songs IN ANDROID AUTO
my problem is that in offline mode Android auto doesn't show any playlist or songlist on my car screen.
So - I still have this problem. Been there since I switch to Deezer from tidal a year ago. Very annoying. What's the status/plan to fix this?
+9Hi @Brad Johns @paco62 @Luis Paiva
Apologies for my previous comment, I misunderstood the problem. Could you please provide the following:
Apologies for my previous comment, I misunderstood the problem. Could you please provide the following:
- Which phone do you have?
- What OS is installed?
- What version of our app is installed?
- In order to reproduce the problem, could you please tell me the steps needed?
- Which phone do you have?
- What OS is installed?
- What version of our app is installed?
- In order to reproduce the problem, could you please tell me the steps needed?
To play a song properly you have to disconnect the phone, switch to offline mode, play the song in Deezer, and connect the phone again in the car and play again in Android Auto.
- Which phone do you have? Pixel 2
- What OS is installed? Android 9
- What version of our app is installed? Version 6.0.4.71
- In order to reproduce the problem, could you please tell me the steps needed?
Thanks.. same problem in Mexico, data rates are very expensive, voice data is very cheap, but not data.
Tahnks anyway.
Tahnks anyway.
+9Julius3 wrote:
Have same issue.
Some temporary solution:
In offline mode, on phone navigate to downloaded albums, playlist. Green dot will appear beside downloaded albums, playlists. Dont clear Deezer from memory, Android auto will see downloaded albums and playlist. If you clear Deezer from memory you will need to navigate to downloaded playlist again.
Some temporary solution:
In offline mode, on phone navigate to downloaded albums, playlist. Green dot will appear beside downloaded albums, playlists. Dont clear Deezer from memory, Android auto will see downloaded albums and playlist. If you clear Deezer from memory you will need to navigate to downloaded playlist again.
Hey
I've updated our devs with the information you've given me - thank you. Hopefully they'll look into it soon enough. In the meantime, could you try
Yep - @Julius3's temporary fix works for me. So basically you open up Deezer and navigate to the downloaded section first before launching Android Auto. But we still need a "real" fix.....
Today I turn on the android Auto in the car, and even WITH the connection NOTHING appears to play. Then I have to turn to FM Radio. This is VERY ANNOYING
Hi, im new on deezer and I love it, im here just to see if u can update the phone (android) app with a option to make auto download music to you phone when you add a song or album to your library. I use music on workouts everyday and if I hear a ramdon song that I like, I just wanna add to my library and the song is dowloading automatic to have it on perfect quality.
I use the app on xbox and pc too, and is so boring go to cell after add any albums or songs on the other's platform to get it downloaded.
Thanks in advance 🤘🏻
I use the app on xbox and pc too, and is so boring go to cell after add any albums or songs on the other's platform to get it downloaded.
Thanks in advance 🤘🏻
+10Hi @reanime2k
as far as I'm aware on your phone if you've set a playlist to be downloaded (and it does download for offline use), at any point when you add a song to that playlist it automatically downloads it (to be added to the others)?
as far as I'm aware on your phone if you've set a playlist to be downloaded (and it does download for offline use), at any point when you add a song to that playlist it automatically downloads it (to be added to the others)?
+9Hi there
Thank you for reporting. I'll be passing this on to our devs :thumbsup_tone2:
Rudi wrote:
Hi there
Thank you for reporting. I'll be passing this on to our devs :thumbsup_tone2:
Hello. Any ideas of when this will be fixed?
+9No estimates yet,
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