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One Hit Wonder
Dkolbin
One Hit Wonder
January 16, 2021

An error occurred, please try again later, on Deezer and Chrome

  • January 16, 2021
  • 33 replies
  • 6019 views

Is there any way to fix this? I can’t play my tracks. I know this has been happening for a bit and to some others too.

I am on Chrome OS, and have to stay on it so no mobile app or premium either. 

    Pinned Reply By FloM

    Problem resolved for me. Go to settings. Disconnect the Apps authorized to run Deezer (Sonos? Chromecast? Why?). And disconnect Google from your Deezer account. Problem completely resolved.

     

    Random question, is Google Music trying to sabotage Deezer? Just asking. In case they don’t have enough of unfair network effects...

    33 replies

    Show previous replies
    Guitar Hero
    tmdlfs
    Guitar Hero
    March 24, 2022

    Hello,

    I’ve got the same issue happening on PC on 5.30.190. This is quite annoying, as it completely stops the playlists. Any fix?

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    March 24, 2022

    Hey there, can you reinstall the app here> 

    https://www.deezer.com/desktop/download/artifact/win32/x86/5.30.160

    (She/her) add your pronouns to your signature!
    Rising Star
    oilwarzonedotcom
    Rising Star
    April 11, 2022

    I am constantly getting this error now. it is very annoying and simply cant use deezer, i might have to move over to spotify instead.

      Roadie
      hamael
      Roadie
      May 6, 2022

      hi, I have the same problem here using the web broswer.

      I listen to one song and then “error - An error occured please try again” with retry button.

      firefox 99.0

      linux ubuntu 20.04

      Rising Star
      Nir
      August 24, 2022

      deezer desktop version (macOS)

      This particular song has also been downloaded to the computer (Mac).
      Although I have the song physically, the software does not play the song

      Roadie
      michalje
      Roadie
      December 4, 2022

      After 1 year still same problem.. really? how you stay in this business? After two months of testing, I've had enough. I got this error about 20 times :/ this is ridiculous, time to try something else. Bye

      Roadie
      fermi
      Roadie
      January 31, 2023

      When attempting to play a song that I added, I get this message.

      This is happening when i try to play it in the Desktop browser, in the phone app it is ok.

       

       

        Rising Star
        jordanmcclements
        Rising Star
        February 10, 2023

        When attempting to play a song that I added, I get this message.

        This is happening when i try to play it in the Desktop browser, in the phone app it is ok.

         

         

         

        This is happening to me also about 20 times a day in the windows app (I have downloaded the latest version form the windows app store - version is 5.50.510 -  but it made no difference). It’s actually making me thing seriously about moving to Spotify…

          Roadie
          FloM
          Roadie
          February 15, 2023

          Problem resolved for me. Go to settings. Disconnect the Apps authorized to run Deezer (Sonos? Chromecast? Why?). And disconnect Google from your Deezer account. Problem completely resolved.

           

          Random question, is Google Music trying to sabotage Deezer? Just asking. In case they don’t have enough of unfair network effects...

            Roadie
            moggadon
            Roadie
            February 16, 2023

            @FloM, Settings where ?

            I cant find where to disconnect Apps ?

              Show more replies
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