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Again! Every month! Deezer not connecting on Musiccast... Receiver TSR-700/RX-V6A

  • 25 March 2024
  • 5 replies
  • 29 views

Hello, Deezer not connecting on Musiccast.Again. It is a routine. Every  month it disconnects.

I have tried to: delete/install both Deezer and Musiccast. Changed  my password. Again

Still receiving error: Access Error: “Unable to Register Your System”

Anyone else experiencing this as routine? 

I believe I will sell my AV receiver and change to provider.

Please, Help! Thank you!


5 replies

Userlevel 7
Badge +5

Hi @Nicolas Souza, sorry to hear that.

At this point this is the first complane I’m aware of it. My suggestion is to open a ticket on the Yamaha support.

In the mean time let see if anybody else have the same problem.

Hello,

Just to register.  Same thing is happening once again.

I will proceed with the multiple attempts to change password and uninstall/install apps once again. 

Why should I be responsible to understand what is wrong between Yamaha and Deezer interface? 

 

Thank you,

Userlevel 7
Badge +7

Hello @Nicolas Souza 
Have you contact Yamaha support already as suggested by Leonidia the last time you contacted us?
Thanks

Yes, no support or resolution from them aswell. You are forcing me to change providers. This is unaceptable.

 

I am a deezer customer for more than 10 years!

Hi @Nicolas Souza, sorry to hear that.

At this point this is the first complane I’m aware of it. My suggestion is to open a ticket on the Yamaha support.

In the mean time let see if anybody else have the same problem.

I've had that with my Yamaha RX-A3080 servaral times in the last years.

Sometimes it works sometimes not.

… and I agree to Nicolas. I'm a customer and Deezer and Yamaha are the Service Providers. It's your job to get it running not mine to argue with support members to gind out whi is right and who not - thats your job.

Right now my Yamaha says with the actual firmware 2.13/3.14 (updated today):

“Zugriffsfehler

Registrieren Ihres Systems nicht möglich“

No Error Number or reason… and on the deezer account also no Informationen. I've a family account with 4 deviceses registered. I could have 9… but not my Yamaha.

Regards

Marc

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