Error: requested content is not loading/fail to load content

Hi, i can’t request my podcast in the app, it appear but nothing happens when i tap in my podcast, i nedd a solution please

I had this problem too and tried all the options. I ended up uninstalling and installing the app. Now I'm unable to log in (not by username/password, facebook or google). Also the login link via email does not work.

The app keeps loading after submitting my password. I can log in on other devices, website and desktopapp. Just not in the android app. How can I solve this?

Hello @Harry Mucho mucho amor can you send me the link of the podcast you are talking about? 

@Vlinder, please contact our Support here: https://support.deezer.com/hc/en-gb/requests/new

They will help you get back access to the account!  

@Yula Thank you! I'll contact them.

Cordial saludo. 

Ya he hecho todo lo habido y por haber. 

Necesito una solución definitiva porque para eso pago, por un excelente servicio y de calidad. 

En la evidencia se aprecia que refiere que ya está descargada(botón en verde) la información de la canción pero no reproduce. 

Adicionalmente, conectado al Wi-Fi, trato de reproducir otra canción, que debería sonar por Streaming, y tampoco reproduce nada nuevo. 

Por favor, ayúdenme desde allí, ya que para mí es muy dispendioso estar desinstalando en instalando nuevamente, por el peso de mis canciones favoritas. 

Quedo diligente a sus comentarios.

Atentamente:

Leonas Brayan Torres

+573013303377

brato84@hotmail.com

(EDITED : wrong section)

After the last update I have this as well. Clearing the cache and reinstalling works for a little bit, but then the problem returns.

I then changed the preferred storage from sd card to internal storage, and I think this might’ve solved it. But it would be nice if I could save my music to the sd card.

I recently had an security update on mij samsung xcover 4s and after this update i got this problem i tried all the above steps and they help for like a little while but then it continues with the same problem.

I can give you the update version and so on if needed.

Kind regards 

Aron

Hi 

I keep getting the error message for anything I try to use my songs even download ones, podcasts or anything I try to play. I have done all the suggestions but nothing has changed.  I pay for it and it hasn't worked right for a while now please help me fix it I do like deezer and have had it for a long time but I am getting very frustrated.  

Thans 

Heya I’m an expierienced user at deezer for years. But what im currently facing is new to me. It couldnt show any of the songs. I’ve followed to steps from begin to end and now im not able to log in to the app, while i do get an email with the verification of it was me. So apparently my credentials are right. Is it just the deezer server currenly being down?! Or