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Siri not working for bands


  • Runaway Baby
  • 8 replies

For a few months ago, Siri does not play musc from many bands correctly. For example, "Hey Siri play Take That on Deezer." just plays a Take That song (You and me) and other unrelated songs.

 

Best answer by vdata

Hi,

Using version 10.12.0.2, it’s working again. Now when I ask play  Il Volo, Take That, Tom Petty, Alan Parsons, Roxy Music, Christopher Cross… it’s playing music by the band or the artist, not just one song.

Thanks!

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12 replies

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Siri's music playback issues with specific bands might stem from incomplete or inaccurate metadata in the music database it accesses. Try specifying albums or tracks more precisely, or utilize alternative music services like Apple Music for better compatibility.


  • Author
  • Runaway Baby
  • 8 replies
  • April 5, 2024

I don't think it's a metadata problem, it worked before. Using Alexa it works. Something has changed in a Deezer or iOS update.


  • Author
  • Runaway Baby
  • 8 replies
  • April 5, 2024

Even I like Deezer more, I will have no choice to switch to Apple Music. My listening habits are based on listening to bands using Siri.


  • Author
  • Runaway Baby
  • 8 replies
  • April 10, 2024

No change after update 10.9.1 Is anyone at Deezer aware of this issue?


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • April 28, 2024

Hi @vdata I have the latest iOS beta version 10.12.0 and tested with a few bands and it worked.

Could you please update to our latest version on the app store and let me know if it works for you?

Thanks and apologies for the delay


  • Author
  • Runaway Baby
  • 8 replies
  • April 28, 2024

It still doesn't work in many groups, for example Il Volo, Take That, Tom Petty, Alan Parsons, Roxy Music, Christopher Cross. It doesn't happen in everyone, but it is consistent, when a group fails it always fails. 3 or 4 months ago these groups were all functioning.

Thanks

(Using version 10.12.0.1)


  • Author
  • Runaway Baby
  • 8 replies
  • Answer
  • May 2, 2024

Hi,

Using version 10.12.0.2, it’s working again. Now when I ask play  Il Volo, Take That, Tom Petty, Alan Parsons, Roxy Music, Christopher Cross… it’s playing music by the band or the artist, not just one song.

Thanks!


  • Author
  • Runaway Baby
  • 8 replies
  • October 15, 2024

Siri is broken again,  all commands end up triggering the playlist of favorite songs.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • October 16, 2024

@vdata could you please confirm if this happened after any update (either Deezer app or iOS)
Thanks 


  • Author
  • Runaway Baby
  • 8 replies
  • October 16, 2024
Jaime.Deezer wrote:

@vdata could you please confirm if this happened after any update (either Deezer app or iOS)
Thanks 

I don’t know, maybe iOS 18. I was using Apple Music and I returned to Deezer because I like it more and since I returned to Deezer I have this problem. My wife has an iPhone using iOS 17 and she has the same problem.


Leonídia.Deezer
Alien SuperStar
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Hello @vdata thanks for your post and sorry to hear that you are having again the same issue.

I am on Deezer app version 10.24 (Beta) and I asked Siri to play Take That and Roxy Music and in both request music started to play from those two bands.

By the way I am on iOS 18.0.1.

Please confirm if you are in the latest iOS and Deezer version. If the issue persists, try to uninstall the app.

If you still find issues, please try to record a video of the issue. 


  • Author
  • Runaway Baby
  • 8 replies
  • October 24, 2024

It's strange, since today Siri starts working again without doing anything.


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