Require API Auth

Is there any update on this bug as I cannot use my Deezer.

It keeps saying "Unable to load page"

Then "Require API Auth" 

Hey @Rich.T.Taylor I am afraid I don’t have any update, and I’ve asked our devs again.
Uninstalling and reinstalling the app does the trick according to some users, but you might get the error message again at some point.
Apologies for the inconvenience.

@Jaime. 

Any bug fix updates? In the German community there is also a user -with 7.0.14.44- who complains about the “API auth” error.

Bonjour, j'ai le même problème 

I jused the app-version 7.0.13.54 of Deezer on my smartphone (Android 6.0.1) without any problems. Directly after updating to version 7.0.18.77 the login fails.

Message is: “require API auth”

it seems quite clear to me:

The Update is faulty, because it is the only thing that was changed on the device.

So, what shall i do?

Installing an older version again, or waiting until you fix the bug and then just update to the new version?

Well, faulty update and additionaly bad service (no answer).

Doesn´t make me happy . 😉

As a precaution, I have already cancelled the subscription... should still promptly come a good solution proposal from customer service, I can think about a new conclusion of the membership. We will see.

This really sucks. Deezer seems to block your account / app once you travel to places that are... How shall I say... Not wasp? French? White? 

This is really not true and really sad for you to say this, 

one of our biggest markets is Brazil! 

My daughter is part of our family account and I have the same problem since she traveled to South America a few days ago. Perhaps there is indeed a problem with different locations.

Hello @Hamilka! 

Sorry about it, can you please check it with our Customer Care Team, they can have a look on it to help you.🕵🏽

Same here unfortunately 

@Branny  can you please check it with our Customer Care Team? our agents will be able to help.
Apologies for the inconvenience