One Hit Wonder

Error MS2004

Forum|Forum|3 years ago
December 2, 2022
45 replies
3125 views

Why am I constantly getting this error? Tried everything from troubleshooting..

Driving me insane!

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Pinned Reply By Johnathan.Deezer

Sorry about it guys. Our developers team know about this issue, they are working on it again as the cases increase and I hope they can solve it on the following weeks sending an app update as soon as possible. 🤞🏽

Take care.

Show previous replies

S

stevezissou27

Guitar Hero

I think it’s clear that this isn’t goingbto be fixed anytime soon. Customer service isn’t what it used to be!

Johnathan.Deezer

Ultimate Superstar

Sorry about it @stevezissou27, just asked again to the team.😕

JohnathanF

M

mcbarclay

Hitmaker

I am also getting this error message randomly. I have to close and reopen the app to play the track.

then a few tracks later the error message will reappear

using latest update from the App Store too

Johnathan.Deezer

Ultimate Superstar

Sorry about it guys. Our developers team know about this issue, they are working on it again as the cases increase and I hope they can solve it on the following weeks sending an app update as soon as possible. 🤞🏽

Take care.

JohnathanF

Johnathan.Deezer

Ultimate Superstar

One other question, @mcbarclay @stevezissou27 @matty.adam.carver @Bmcg... Do you get this error when you were using a VPN or when you were travelling, for example?

JohnathanF

M

mcbarclay

Hitmaker

One other question, @mcbarclay @stevezissou27 @matty.adam.carver @Bmcg... Do you get this error when you were using a VPN or when you were travelling, for example?

Hi Johnathan.

No I don’t use a VPN. I did some more fault finding yesterday this was while using WiFi.

a song would display the error. I would then restart the app, this song would then play. Then the next song would then display the error. And you then go around in this circle.

S

stevezissou27

Guitar Hero

One other question, @mcbarclay @stevezissou27 @matty.adam.carver @Bmcg... Do you get this error when you were using a VPN or when you were travelling, for example?

I’ve not used a VPN on this

D

donnamckerron@live.com

Guitar Hero

I am constantly getting the error code 2004 it’s a joke considering the issue has been going on for months and they’ve got a cheek to put the monthly subscription up get it sorted

Johnathan.Deezer

Ultimate Superstar

Thank you for the info @mcbarclay @stevezissou27! 👌🏼

JohnathanF

Johnathan.Deezer

Ultimate Superstar

I am constantly getting the error code 2004 it’s a joke considering the issue has been going on for months and they’ve got a cheek to put the monthly subscription up get it sorted

Our developers are working on it now and I believe we will receive an update to solve it soon. I will keep you updated here. ✌🏽

JohnathanF

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