Error MS2004

Thanks. 
Just to understand, the problem only occurs when you are listening with airpods from the apple watch?
 

It only happens when listening to music on my iphone using my airpods while i am wearing my watch. I’m not playing music from the watch.

cheers,

Steve

I’m getting exactly the same problem as the screenshot showing the error message. I’ve tried deleting, reinstall, clear cache etc, still happening  randomly. Works just fine, then doesn’t. 
It’s getting annoying. 

It is happening to me and it is only certain songs not all, I did all the steps you gave and it has not worked. This only started happening AFTER an update to the app so I think someone has buggered up some of the code and is loathe to find it and fix it or cannot find what they have done! With the price increased on my membership we should be getting excellent service to cover this, if I cannot even listen to half the songs I search for then what the hell am I paying for! We should get some of the membership back as consolation for these last few months, its been since before Christmas I know that for sure 

I’ve been trying to get this problem fixed with Deezer support since I posted the above… sad to say they haven’t a clue what’s going on. 

I find it hard to believe it’s only affecting a few users. I’ve subscribed to Deezer for years, this is a new problem that’s started happening consistently, what am I doing that’s different to anyone else? No one seems to know. 

Hi 

I’m having the same problem. I have done the ‘clear all’, ‘empty cache , bla-bla-bla and still not working with some tracks. I come across that problem more often these days. I have been with Deezer for years so please hurry up sorting it out.

Why does the code MS2004 keep coming up when I’m trying to play certain tracks?? I pay a monthly subscription to Deezer, this isn’t acceptable, it’s very frustrating.

I’ve deleted the app and reinstalled, but still having the same issue.

Hello! 

Sorry about that. Our developers team are investigating it and I hope this issue will be solved soon.🤞🏽

I let you know about any updates from the developers. Just waiting them to return to me. 🙇🏽

Take care.

Getting this same error, not happy this has not been fixed by Deezer. Been with them a long long time but if they don’t sort this soon I may move to another provider.

This is still happening as I’m constantly getting this message.

like all comments above I have tried everything the app support suggests but nothing happening.

deezer has always been my music app as find it so easy to navigate but this is really putting me off. Constantly having to close and retry the app just to get a song to play.

CERTAINLY not getting many moneys-worth at the moment, especially with the recent increase!

sort it out deezer!!!! Please!