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[bug report] lyrics not displaying on iOS version 9.25.0.3

  • October 29, 2022
  • 4 replies
  • 142 views

iOS Deezer version 9.25.0.3

Lyrics open, but display nothing (see image)

Tried:

-clearing cache

-restarting phone

- happens for every song

- happens when connected to wifi and 4g

 

 

Best answer by Yula

Hello there @Dries Mockers

I just tried to reproduce the issue but coud not. (see picture below) 

I suspect a connection issue or maybe just your smart cache? 
Could you try deleteing it? 

Here is how to do it: https://support.deezer.com/hc/en-gb/articles/115003875089-Deezer-data-and-Smart-Cache

 

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4 replies

Yula
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  • Answer
  • October 31, 2022

Hello there @Dries Mockers

I just tried to reproduce the issue but coud not. (see picture below) 

I suspect a connection issue or maybe just your smart cache? 
Could you try deleteing it? 

Here is how to do it: https://support.deezer.com/hc/en-gb/articles/115003875089-Deezer-data-and-Smart-Cache

 


  • Author
  • Runaway Baby
  • 5 replies
  • November 1, 2022

Hey Yula,

Thanks for the feedback!

I cleared the smart cache before my post, but back then it did not help.

Earlier today I had the same issue with lyrics, but now I can see them, so I’m not sure what the issue was.

 

Thanks for the help!


  • 0 replies
  • November 5, 2022

@Dries Mockers @Yula 

We found the cause in the German community.

The currently available deezer app for iOS and iPadOS 9.25 cannot display the lyrics. There is a bug in it.

deezer app 9.26 (currently beta) cannot do this either. 😐

Only with version 9.27 (currently beta) the lyrics are displayed again. 😃

Hope, this helps.


  • Author
  • Runaway Baby
  • 5 replies
  • November 5, 2022

@dee_dirk 

 

Great to hear! Thank you very much for the follow-up!