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Anonymous

Live

HiFi compatibility on all devices.

Forum|Forum|8 years ago
November 15, 2017
265 replies
22258 views

Deezer hifi is not of much value unless you specifically own an Sonos system or play on computer app. The developers need to get it on iPhone and android apps - would obviously expand the listening possibilities and give Tidal some competition - tidal is good service but the Deezer app is far better. Also. I have my Deezer account Set up on my bose sound touch systems. Would be perfect if it supported the hifi option on these

HiFi

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Fabio10

Rising Star

I have a deezer hifi subscription, but I’m not able to play hifi song in android app.

I select the high fidelity option in audio settings, but when I try to play a track, the track is loaded, but not played.

Can somebody help me?

Device: Samsung Galaxy J3

Android Version: 5.1

App Version: 6.1.14.99

Rudi

Ultimate Superstar

Hey @Fabio10

Sorry that's happened. Could you try the following steps, exactly in this order, to see if it helps with your issue?

make sure you're connected to a wifi network
uninstall Deezer
clean your phone's cache
remove the SD card
turn off your phone
reinstall Deezer
open Deezer and download at least one album or playlist
reinsert the SD card

Let me know how it goes :thumbsup_tone2:

walker

Hitmaker

Yes, it’s here!! Thank you!! :sunglasses:

Astell&Kern Norma SR15 + Sennheiser Momentum M2 AEG + Sennheiser HD 598 + Sony WH-1000XM2 + Sony WF-1000xm4 + own 2249 Hi-Fi/-Res Tracks + Deezer Freemium. Let's play!

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Fabio10

Rising Star

Hey, guys, just an update

In the app version 6.1.14, it was necessary to close the app and open again to listen in hifi quality.

In the app version 6.1.15, this issue was fixed, so it’s not necessary to do this anymore, this quality works perfectly.

Rudi

Ultimate Superstar

Thanks for reporting it to us, @Fabio10 fantastic!

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vasili007

Roadie

Hello there. I have a sony xperia xz1 model phone this phone has hi res audio support. I want to buy deezer hifi package but I could not see such a phrase in the mobile application. I don't want my money wasted when I buy it. Can I use deezer hifi on my phone?

solstice_outcry

Hitmaker

@vasili007, you can use it on phones now. I’d go to the website and do the purchase though. Going to the website and selecting the Deezer hifi plan will guarantee that you get the right plan.

bluezzbastardzz

Superuser

Hello there. I have a sony xperia xz1 model phone this phone has hi res audio support. I want to buy deezer hifi package but I could not see such a phrase in the mobile application. I don't want my money wasted when I buy it. Can I use deezer hifi on my phone?

If you mean high resolution specs (e.g. 96khz sample rate and 24bit bit depth) with “phrase”, it is not available with Deezer HiFi, as it streams in FLAC format at max. 1411kbps bitrate (usually about half of that) with CD specs, i.e. with 44.1khz sample rate and 16bit bit depth. This quality is now available in the mobile apps and web player besides the desktop app and specialised hardware devices.

Note that you have to enable HiFi audio quality under the “Custom” tab on mobile devices.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)

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Francisco Borja Ponce

Roadie

Hello guys!

So hello, I literally subscribed to the HIFI streaming service and I am so excited! But I am quite confused because I do not know exactly if it is my phone (Galaxy Note 10+) or in the app (or both) that must be compatible. I presume, as many of us here, do not want to pay for a quality we are not hearing. To be honest it sounds great, but I really just want to double check! Thank you all guys

xxx

Francisco

Rudi

Ultimate Superstar

Hi there @Francisco Borja Ponce

Yes, you're streaming at HiFi quality and your phone is compatible. The app needs to be the latest version too (6.1.18) :wink:

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