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Gapless playback between tracks

  • masonsjax

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  • Runaway Baby
  • February 26, 2020
Rudi wrote:

That's an Android-only feature, available via Deezer Labs (in Settings) @Samppa. It adds a voice at the beginning of the track to introduce the title and artist, like a radio anchor :thumbsup_tone2:


Ok, thanks for clearing up on this matter.


Hello. 

I am with Spotify since the early days. 
Because I am looking for HiFi quality I tried Tidal and am now trying Deezer. 

Oh no. Gapless playback is such a basic feature in my opinion. Spotify and Tidal are all good with that. Except via Chromecast. But that’s another story. 
 

i am listening to artists like CFCF and their albums are all meant to be listened through like a story. 

The tiny gap between songs is annoying. I may rather stay with Spotify if that’s not a priority for you amazing people at Deezer?


Rudi
Alien SuperStar
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  • Alien SuperStar
  • March 1, 2020

Hi there @MusicIsLife 

Thank you for your feedback. It's interesting for us to hear a point of view - of someone who tried other services. We'd like gapless to be a reality soon, but we also want to finish our new Chromecast integration and fix some bugs. Gapless is on the list :thumbsup_tone2:


@Rudi thank you for confirming that gapless is on the roadmap. For me, the lack of this feature breaks the app, I will not use Deezer until this is implemented.

 

Could you give an estimate as to when we might see this feature?


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Hello @jpcastberg, we cannot give you an estimate yet, but we will get back to you as soon as we have one, promised!

Have a nice week :slight_smile:


  • Tiny Dancer
  • April 6, 2020

I just subscribed to Deezer Hi-Fi and the only thing that keeps me from recommending it to all of my friends is the lack of gapless playback! I opted for Deezer Hi-Fi over Spotify so that I could be fully engaged in listening to the highest quality music. The gap between tracks in concept albums like Pink Floyd’s Dark Side of the Moon will distract any listener.

The addition of gapless playback to Deezer would make it my top choice for streaming music.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • April 8, 2020

Hey @g00se 

Completely agree with you on this one. The good news is that we're working on this, and there are some tests being made on iOS at the moment, for instance :smiley:

So as soon as we have news to share, we'll be here to keep you updated - thank you for your input and for your patience :nerd:


We’ve been waiting for over 2 years for this. Is it just too hard for the devs to implement? Or not considered a high priority? is there an ETA on this feature?


I've been with Deezer for about 5 years, maybe longer. Just tried listening to John Digweed's "Quattro" but there isn't a fully mixed version. A friend has told me Spotify has a gapless mixed version, so that's probably enough for me to jump over. So disappointing that this isn't already a basic feature for any music streaming service. Oh, and I use Deezer via an Android device and also on Sonos.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • April 16, 2020

Hi there @Benjamin Warrenson @Andrewjackson78 

Thank you for your feedback and for your loyalty. I can't stress how much your support and patience are appreciated.

Gapless is coming :smiley: it's been developed since the end of last year and some tests are being carried out. I'm unable to give you more details right now but I can tell you that it's coming soon and that the community will be informed. I'm personally waiting for this feature, it'll be cool :v_tone2:


New subscriber here. Started my subscription and paid for it right away. Didn’t even give it the two week trial because I love the sound quality so much. But you gotta fix this gapless playback issue. Was just listening to ‘Black on Both Sides’ by Mos Def and the breaks between songs were cutting content in a really, really annoying way. I’ll give you a bit longer to fix this and then I’m gone. C’mon people. We’re all stuck at home listening to music. Now’s your chance.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • April 21, 2020

Hey @JoeSundermeyer 

I can't even hide my smug face about this one :smirk: thanks for reaching out!

You did well for not even trialling it out. This feature will be coming earlier than you think. Watch this space :sunglasses:


Hi all. this is not the first time I am writing about the problem of lack of gapless music availability. Deezer has been promising this for years now, each time we are being told it’s around the corner. I must be one of the earliest subscribers to the service but this has now gone for too long. If by May it is not solved (I’m a mac user), I’m definitely moving to a different service, especially now that I have discovered how to move my libraries across platforms. Sorry Deezer but it’s just not acceptable. 


  • Runaway Baby
  • April 22, 2020

The problem is that we have been told to ‘watch this space’ for a long time now, and for a feature that users of other services take for granted.

I hope Rudi is right that it is being trialled and will be rolled out soon, because, as others have said, it is simply not acceptable that it is not available on Deezer.

I have been a subscriber for several years now, but I will also switch to a different service if this issue is not resolved in the very near future.


bluezzbastardzz
Deezer Legend
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  • Tiny Dancer
  • April 23, 2020
Rudi wrote:

Hi there @Benjamin Warrenson @Andrewjackson78 

Thank you for your feedback and for your loyalty. I can't stress how much your support and patience are appreciated.

Gapless is coming :smiley: it's been developed since the end of last year and some tests are being carried out. I'm unable to give you more details right now but I can tell you that it's coming soon and that the community will be informed. I'm personally waiting for this feature, it'll be cool :v_tone2:

 

That’s good new. Please make this your number 1 priority (after safety).

What does “soon” mean though ? few weeks ? Few months ? 6 months ?

I’m a happy hi-fi subscriber but this is clearly the main issue I have with the service right now.

Peace.🔊🎵


  • Tiny Dancer
  • April 24, 2020
Rudi wrote:

Hey @JoeSundermeyer 

I can't even hide my smug face about this one :smirk: thanks for reaching out!

You did well for not even trialling it out. This feature will be coming earlier than you think. Watch this space :sunglasses:

Hi, will the gapless playback be available over Airplay to Sonos? 

I want to move away from Spotify permanently but this is holding me back! 

Cheers

 


  • Tiny Dancer
  • April 24, 2020

Well... Listening to conceptual albums is like a having a hit on the head every time when one song tries to flow to another) Can't wait to finally hear gapless playback here.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • April 25, 2020

Hi there @Andy D @Uplift @MatthieuM @Thorn @Haris Kountouros @bluezzbastardzz 

Thanks for voicing your feedback once more.

I was always super transparent about this feature and my replies are here to be seen. Gapless was being developed last year but we had to put it on hold for a little bit, because of other features. This is a feature I personally advocated for internally, because it's an industry standard and you couldn't be more right about it.

We've picked this up this year, and right now, as we speak, we're doing some tests on our mobile apps :thumbsup_tone2:

I'll be posting an article about it in the next couple of weeks, letting you know what we've got so far. I'm confident you'll be pleased! And hopefully it answers some of the questions above if not all.

Stay tuned :wink:


Gapless is working on BluOS. 


Rudi
Alien SuperStar
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  • Alien SuperStar
  • April 27, 2020

Hi @ariel.levin.733 

Thanks for reporting. What version of our app do you have?


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Rudi wrote:

We've picked this up this year, and right now, as we speak, we're doing some tests on our mobile apps

Is the plan for this to be app-only? Any love for the web player? Stuck at home, that’s what I use pretty much exclusively these days


Rudi
Alien SuperStar
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  • Alien SuperStar
  • April 27, 2020

No, not at all @tjgavlick - just at the very beginning, the mobile apps are ahead for this release :thumbsup_tone2:


  • Runaway Baby
  • April 28, 2020

Many thanks for keeping us informed Rudi.

I’m sure everyone appreciates the way you have always tried to keep us up to speed with developments, and it’s good to know that you share our frustration!

 


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  • Runaway Baby
  • April 29, 2020

@Rudi thanks for the help and replies here. Nice to see thing go ahead and also, is there any possibility of you giving slight estimate when iPad or iPhone gets gapless? Thanks and have nice time there.