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Rob Igo
Ultimate Superstar
The OG
November 1, 2017
Live

Deezer Favourite Tracks Limit of 2000 too small - please increase it!

  • November 1, 2017
  • 558 replies
  • 29434 views
I love hearing new music and when flow suggests a track I love I add "heart" it to my favourites. Having been with you a number of years I'm already over the 1000 number in my favourites and not all of these show on my mobile - please increase this limit 🙂
Pinned Reply By Rudi

The most voted idea in our Deezer Community.

We're proud to announce that our favorite tracks limit has been increased to 10,000 tracks! 

Thank you all for your patience and support while we worked on the delivery of this immense project. We hope you enjoy marking those songs as favorites now :smile:

This should be a gradual rollout to users, so please stay tuned for more details.

I'll be announcing this officially on our community homepage soon, so that you can give us your feedback. Once again, thank you! :purple_heart:

558 replies

Guitar Hero
December 6, 2019

This is how I use Deezer app these days, after hitting the 2000 likes limit.

When I happen to like a song, I reflexively tap the heart button -- because this is something you trained me to do, Deezer. Then I get an equivalent of a mild electric shock to the collar: a message appears saying to the tune of "Your list is full" or "Can't add new like", etc. Then I go to the "Favorite Tracks" section and ponder a while: what songs I like less than the one I've just heard, so that I can delete it add a new one. I know it's stupid, but I can't help myself.

As you can see, it completely ruins the whole experience. Also, this line under "Flow" sections reads like a sad joke now: "An infinite mix of favorites and new tracks".

However, I still love the sound quality, and a beta tester, since awkward crossfading is better than deafening silence between songs.

solstice_outcry
Hitmaker
Hitmaker
December 7, 2019

@AlexMM, I know this is more of a band aid than a solution, but what I’ve done is copy my entire favorites playlist and add it to another brand new one and call it “Favorites 1” or you could call it anything you want, like “Favorites 12/07/19”. 

I then remove all of my favorites from the original favorites playlist and start all over from scratch. 

Just an idea. Also, if you date it, it could act like an archive for periods of time that you listened.

Hitmaker
December 10, 2019

🤣 The hack work-around to this problem are better examples of how crazy this problem is than the problem itself

Hitmaker
December 10, 2019

I'm pretty stuck since favourites maxed out some time ago and seriously considering going through the pain of moving somewhere else. If I do that I won't ever be coming back I'm afraid. I love Deezer and want to stay faithful so please please fix this ridiculous situation.

Transferring is pretty easy these days with tools like Soundiiz

https://soundiiz.com/

Unfortunately it seems people will need to “talk with their feet” to get this fixed. But with tools like this, no one is gone forever. Only, will they ever bother to look back?

Hitmaker
December 10, 2019

The problem is, no one listens to the major concerns of their customers. Here’s my experience:

  • Tidal - best sound quality, but gaping holes in their catalogue. Their support and customer service seem responsive at first but it’s a black hole and no wonder given the way they mash unrelated tickets together. Album requests never get actioned. No forum. Pays the highest royalties to artists (double what Deezer pays). However, Jay-Z’s influence constantly shines through, with endless features of pop-hop artists (the endless Kanye promo was what eventually drove me away, and I’ve never looked back once I released how much greener the grass is elsewhere)
  • Spotify - The equivalent of this thread is their unresponsiveness to users asking for lossless. Their CEO has openly said its not on their roadmap despite past testing. Very good community and social service otherwise. If they had lossless they’d be the best. Although I think they pay less to artists than Deezer from memory (not that Deezer pays them well). 
  • Apple Music - No lossless. Alright if you have an iDevice. But it’s a walled garden as always. No Cast support. Lower bitrate (supposedly 256 but Apple won’t say). I don’t recall needing support but imagine it’s fairly closed. Who knows whether they’ll consider lossless. It also minimal social features, and far fewer users that share content.
  • Google Play Music - No lossless. It’s been a while since I used it. It was a decent service with one major differentiator - ability to upload 50,000 of your own music files (listening Deezer? - 50,000 on top of your existing library). But last I used it no social features. Kind of barebones service.

I cant think of any other experience that’s relevant.

No clear winner unfortunately. If you use lossless then Deezer is the best (that we have in Australia anyway - Amazon Music HD has t released here yet, and I don’t like Amazon as a company - unethical).

People love your service Deezer - if not for this limit. I trust it is a technical limit if your architecture and not easy to fix, but you need to give it focus and stop making excuses. You’ve had 2 years. 

JustMK
Rising Star
Rising Star
December 12, 2019

I still don’t understand why playlists are limited to 2000 tracks. This is ridiculous. Most of the users of Deezer may have a lot of favorite music and they want to listen to more - isn’t it a goal of the service - to suggest more music? 

I like to use Deezer. I’ve tried Apple Music, Google Play, Yandex.Music, and now I use Deezer for a fair amount of time. And now I have this limit - this makes me disappointed in service.

I really love you have implemented Hi-Fi for Android and PC, I use it now and don’t want get back to lossy quality. I really appreciate that. But I can’t comfortably manage my collection. You have no tools to manage it!

Rudi
Ultimate Superstar
Ultimate Superstar
December 12, 2019

Hi there @JustMK @teqteq 

Will continue to ask our developers for this to be considered. Thank you for your honest feedback and for your support, of course.

@teqteq side note: the labels are the ones who pay the artists, always. And it's surprisingly shocking how low that can be after the fortune labels receive. Have you heard of our UCPS initiative?

Hitmaker
December 12, 2019

Yeah UCPS is a great initiative.

I don’t know the details of how artists get paid, but somehow Deezer results in lower payments to artists than some others:

Napster – $0.0167

Tidal – $0.0110

Apple Music – $0.0064

Google Play – $0.0059

Deezer – $0.0056

Spotify – $0.0038

Pandora – $0.0011

https://www.forbes.com/sites/hughmcintyre/2017/07/27/what-do-the-major-streaming-services-pay-per-stream/#3c20167f448c

Hitmaker
December 13, 2019

By the way, I’d be asking your senior executive about this fix rather than your developers. Print out this entire thread and present it to them :-)

walker
Hitmaker
Hitmaker
December 13, 2019

I haven’t changed my thoughts since I joined Deezer regarding library size. Heart icon should be a “+” to add to the library and be considered by flow to suggest you new songs.
With music you like it or don’t like it. Maybe you have doubts ; then, if that's your case,  you can create a playlist called “to review”. So saying favorites what really means is the music you like.

It happens  when you listen too many times a song, it’ll bored you, but who knows….maybe in a few years  when you see it in your library you’ll think: eh! that song! it was a hit in 19xx or 20xx! let’s listen. And you spend some days with it.

Is true that most people haven’t reached 2k limit, but is also true that each day someone else has.

Nowadays, until they increase (again) that limit, I work with alphabetical playlists and flow doesn’t consider them, but at least i know if a song is already there by the message it shows.

Astell&Kern Norma SR15 + Sennheiser Momentum M2 AEG + Sennheiser HD 598 + Sony WH-1000XM2 + Sony WF-1000xm4 + own 2249 Hi-Fi/-Res Tracks + Deezer Freemium. Let's play!