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Rob Igo
Ultimate Superstar
The OG
November 1, 2017
Live

Deezer Favourite Tracks Limit of 2000 too small - please increase it!

  • November 1, 2017
  • 558 replies
  • 29434 views
I love hearing new music and when flow suggests a track I love I add "heart" it to my favourites. Having been with you a number of years I'm already over the 1000 number in my favourites and not all of these show on my mobile - please increase this limit 🙂
Pinned Reply By Rudi

The most voted idea in our Deezer Community.

We're proud to announce that our favorite tracks limit has been increased to 10,000 tracks! 

Thank you all for your patience and support while we worked on the delivery of this immense project. We hope you enjoy marking those songs as favorites now :smile:

This should be a gradual rollout to users, so please stay tuned for more details.

I'll be announcing this officially on our community homepage soon, so that you can give us your feedback. Once again, thank you! :purple_heart:

558 replies

Hitmaker
November 8, 2019

Wow having just transferred my library from Tidal this is going to be a massive issue. Very disappointing. I don’t want to go back!

Roadie
November 10, 2019

Been prompted this morning that the max # of favorite tracks has been reached? (2000 indeed) Is this serious? Got a premium account. And there shd be no limitation to this.

Are there any plans to lift this f*****g restriction?

Thks

Hitmaker
November 11, 2019

I can’t believe this has been ongoing for 2 years. That’s very disappointing. Having migrated 1488 tracks from Tidal with Soundiiz only 2 weeks ago, and already being up to 1608 tracks, this isn’t going to work. I’m sure I have many more than 2000 but lost them from favourites migrating from Apple to Tidal. So they grow pretty fast. This needs urgent attention or you’re just going to continue to bleed customers. The one thing you need to get right above all things is being unhindered in saving tracks to Favourites. It’s second only to being able to reliably stream music. Drop everything to fix it. You’ve got the fundamentals wrong. 

Hitmaker
November 11, 2019

Can you give an ETA on the fix, or confirm if it’s not planned? @Rudi 

Hitmaker
November 11, 2019

What happened to this status? 
 

On our Road Map


Favourite Tracks Limit of 2000 too small (and only shows 1000 on mobile app)
Thanks to all the votes and comments we’ve realised that this limit is not ideal and we’re working on it. It requires technical adaptations on our side though so it will definitely take some time. We will keep you posted. 
 

https://en.deezercommunity.com/get-started-and-updates-16/your-ideas-review-1-6793

Rudi
Ultimate Superstar
Ultimate Superstar
November 11, 2019

Hi there@Lorphie 

You can add your favourites to playlists and then the limits can work differently.

Hey@teqteq thank you for your patience. No, this idea isn't planned for the time being. Thank you for your support.

Hitmaker
November 11, 2019

@Rudi adding tracks To playlists isn’t a solution to this. I’d guess most people rarely use playlists. And how does that affect my Flows? Do playlist tracks count towards Flow-suggestions?

This is a deal breaker unfortunately. You won’t have my support for much longer.

Its a crazy position to take. Your most prolific users are your most important data - key links in your network data to associate music for Flows.

Anyway sadly this position is following 2 years of thought, 13 pages of comments, and seemingly the most-voted improvement of your users, so I guess there’s nothing else to say. 

im not really sure how you expect anyone to take the HiFi service seriously with so many shortcomings. 2000 x 2000 playlists isn’t the solution. 

Rudi
Ultimate Superstar
Ultimate Superstar
November 12, 2019

Hi there @teqteq 

Sorry you feel this way. It isn't that we won't do it, it's just technically challenging to do it at this moment, especially if 2000 playlists can be added - our existing structure. I'll definitely pass on your feedback to our product managers and developers.

And the playlists do count for Flow suggestions, yes. Thank you for your support and understanding.

Hitmaker
November 12, 2019

Thanks @Rudi. I think Deezer need to give this a strong reconsideration. I’d wager you don’t have a single customer that cares about the ability to have 2000 playlists (imagine managing 2000 playlists!!). Nor will customers care about being able to store 4,000,000 songs spread across 2000 playlists. It’s quite comical if you look at it from a customer-perspective :-)

Hitmaker
November 12, 2019

Here’s an option that may potentially fit into your current architecture - in the background, categorise songs to genres. When you Fav a track, in the background it actually stores it in a genre playlist, but the user’s Favourites becomes an aggregation of all the users genre-based Favourites. Cuz I’m guessing Favourites are actually just another playlist from the backend perspective, hence having a 2000 song limit like any other playlist. 

Or once a user gets to 2000 favourites, automatically create a second Favourites playlist in the background called eg Favourites2 but from a front end perspective seemlessly merge/union the two. 

Though it’s easy to speculate without knowing the true cause of the limitation,

I don’t mean to trivialise it but it urgently needs review. It really is one of the most critical features of a streaming service. I know many customers won’t hit 2000 but it still points to a major shortcoming of a core feature. And every user is going to experience ongoing indefinite growth of their music library.