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Rob Igo
Ultimate Superstar
The OG
November 1, 2017
Live

Deezer Favourite Tracks Limit of 2000 too small - please increase it!

  • November 1, 2017
  • 558 replies
  • 29434 views
I love hearing new music and when flow suggests a track I love I add "heart" it to my favourites. Having been with you a number of years I'm already over the 1000 number in my favourites and not all of these show on my mobile - please increase this limit 🙂
Pinned Reply By Rudi

The most voted idea in our Deezer Community.

We're proud to announce that our favorite tracks limit has been increased to 10,000 tracks! 

Thank you all for your patience and support while we worked on the delivery of this immense project. We hope you enjoy marking those songs as favorites now :smile:

This should be a gradual rollout to users, so please stay tuned for more details.

I'll be announcing this officially on our community homepage soon, so that you can give us your feedback. Once again, thank you! :purple_heart:

558 replies

Hitmaker
November 12, 2019

As a benchmark I currently have 223 playlist, and some are duplicates I need to clean up. I’d say that’s well above average compared to the majority of users. I’m still going to hit 2000 favourites at some point in the next 6-12 months. 

I’ll hang in there until I hit 2,000 I guess (I like you guys) but once I hit that limit I’ve little choice but to move on (and I dare say you’ll have more HiFi competition by then).


Anyway thanks for your efforts engaging so well with customers. It’s a relief after months/years of wasting my time contacting Tidal support with issues and requests. 

Roadie
November 14, 2019

It’s 2019 and they still haven’t implemented this.. WOW come on guys! It’s not that difficult to put in something that your fans want!

Hitmaker
November 14, 2019

Here’s another reason I need more than 2000 tracks: My downloads are based on my Favourite tracks.

1679 and counting :-( I’m finding a lot of favourites I’ve lost transferring between services. 

Rudi
Ultimate Superstar
Ultimate Superstar
November 14, 2019

Hi there @teqteq 

Thank you for your detailed and additional feedback. It's very important to have this kind of opinion so that our product managers can be kept up-to-date with how you feel about this.

Hey @JetTheHawk sorry it isn't the way you expected. We understand the reasons why, but it's quite challenging to deliver it at the moment. We'll continue to discuss it and hopefully, it can be reviewed soon.

Rising Star
November 14, 2019

Have to let Deezer cancel at the end of my trial. It just doesn’t work having a limit on the amount of albums you can add when I reached that limit day one when transferring over. Will look at rejoining if this gets implemented.

Hitmaker
November 14, 2019

Actually you shouldn’t base recommendations in Flow etc on playlist content either. Let’s say I create a playlist for a wedding or a child. It is likely to contain songs that I wouldn’t normally have any interest in. I don’t want recommendations on those songs. Another reason Favourites need to be treated differently. 

Hitmaker
November 14, 2019

You should get your analysts to look at the amount of churn for customers reaching 2000 favourites. And compare that to the number that have churned for reaching 2000 playlists :-)

Then look at the 2000-favourites churn relative to overall churn and compare the percentage. 

I’m sure there’s a customer-retention issue there somewhere.

And also look at returning-customers for both groups.

An ignored customer is a loss of loyalty. For others it’s more likely a cost-benefit decision. 

Hitmaker
November 14, 2019

Also project the number of customers that will reach the 2000 limit in their lifetime

Roadie
November 18, 2019

I just cancelled my subscription because of this limitation. I prefer Deezer over Apple Music or Spotify. But only 2000 favorites songs is a deal breaker and pretty stupid.

You must losing a lot of clients because of that and all you’re saying is it might be something you will consider in the future, and you’ve been saying that for years lol.

Roadie
November 18, 2019

Hi guys! I know,that it's some technical specifications on your servers, but i've reach count of 2000 liked tracks and can't leave a like anymore. I wish you will disable these limits in future updates :)