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Hitmaker
Hitmaker
December 20, 2017
Live

Deezer Family and HiFi subscription

  • December 20, 2017
  • 398 replies
  • 10293 views
it would be nice to have more then 1 user in hifi acount .
i use iphone and android and cant listen to music in both at the same time.
i think adding at least one more user would be a good thing .

what do you think?🎼
Pinned Reply By Rudi

We're currently testing this new exciting subscription offer in a few countries, for existing Deezer HiFi users!

Stay tuned for more info very soon :grin:

398 replies

Roadie
October 30, 2018
Yes one more stream would make this awesome!
Roadie
November 2, 2018

I currently have a family plan but would like to enjoy the higher quality of the Hi-fi plan. I've tried changing the subscription, but it just takes me to the payment method page. How do i make this change? How many profiles can you have on the Hi-fi plan?We don't have Family HiFi plan yet, but please, vote for this topic, we are passing it on to our devs :)

I need to ask, why is this a dev problem? Isn't it a licensing problem?
Roadie
November 5, 2018
Come on Deezer, it can´t be that hard to make a a Hifi Family Plan.
Roadie
November 5, 2018
Hi there,
I'm using Deezer now for a few years and so far, no complains.

I just started a family account before reading this topic. We have 4 users in the house and of 2 of them with Sonos. The idea was that every family member has his own account and music.
To my great surprise you can only access the Sonos app with the master profile of the Family account from Deezer.

I see a lot of promises but no hard dates.
Deezer can you tell me when it's possible to use all the family accounts. If it's not possible I will change to Spotify (rather not). And please now answer like "we are working on it" but a concrete date or say sorry we can't provide this service.

It's a little childish that Deezer is pointing to Sonos and Sonos to Deezer. I think you both provided from each other so solve it together please.
Guitar Hero
November 10, 2018
Just talked some family members into subscribing to Deezer but I seriously doubt if they will keep their subscription once I tell them that they can't access their sub accounts thru Sonos. I find it incredibly frustrating that this feature isn't already available given Deezer's partnership with Sonos (Deezer HiFi). You dropped the ball on this one, dev team. Regardless of how many votes this feature request gets, you guys need to implement it, or you're going to lose the Sonos crowd......
Guitar Hero
November 11, 2018
Another one here that wants to have the option to "upgrade" my primary user to HiFi while leaving rest on Premium

Come on Deezer you've been saying your working on it for a year.... it cannot be that hard .... surely it's just an account flag for each user and a bit of billing change

Can you at least give us an ETA of implementation
Roadie
November 13, 2018
Right now I'm a premium user and wondering if Deezer family support Hi-Fi quality?
Rafael.
Ultimate Superstar
Ultimate Superstar
November 14, 2018
Right now I'm a premium user and wondering if Deezer family support Hi-Fi quality?

Not yet, but please, vote for this idea above 😉
Guitar Hero
November 14, 2018
People been voting for this on this thread and others for almost a year and nothing confirmed
Hitmaker
November 20, 2018
How about a custom Family plan where main profile would be HiFi and then the secodary profiles Premium+? I would like to enjoy my music in best possible quality (wherever/whenever possible) but my wife and two kids would be satisfied with Premium+ quality on their iphones and ipads.

Exactly! That's the way to go