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One Hit Wonder
pmcelreavy
One Hit Wonder
November 4, 2017
Live

Allow multiple logins for Family Subscription

  • November 4, 2017
  • 170 replies
  • 7833 views
Our master account is mine and I've created two secondary accounts: my wife, and my daughter (6 years old).

Could we add a way to have the secondary accounts log in without needing to log into the master account? Here are the reasons:

1. I use a really complex password that my wife cannot remember.
2. My daughter is using our old Squeezebox and it only can connect to the master account and no secondary. If the secondary user could independently log in, that wouldn't be a problem. I'm guessing many more apps would act like this.
3. Sonos only allows 1 Deezer source per email address. Allowing secondary user login would circumvent this issue.
4. My Master account isn’t interested in kiddy music but because we do listen to kiddy music on Sonos and Squeezebox, the Flow will be affected by and ruin it.
    Pinned Reply By Rafael.

    Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here - 

     

    170 replies

    Show previous replies
    Anja
    Deezer Staff
    Anja
    Deezer Staff
    March 17, 2018
    Surely the way forward is for Deezer to take the same approach as Spotify and provide each family profile with a separate account. For a start, the sharing of login credentials is a terrible security practice. Rather than point the finger at Sonos, just sort your own poor approach out!

    I was about to start using Deezer family but won't for this very reason!!

    I understand that this can be frustrating and rest assured that we have and will pass this feedback on to our tech team. But as Ana and Raf mentioned, it's not in our hands and I can't promise that individual logins for Family members will be implemented in the near future. I hope that it will happen in the future, so that you too can fully enjoy our Family subscription! 🙏🏼
      Guitar Hero
      Dreamweaver08
      Guitar Hero
      March 19, 2018
      Family members keep logging in on my Master Account and forgetting to switch to their profile. Apparently I love Beyonce right now.... Plus Sonos is a very expensive paperweight at the moment. Seriously considering Spotify more and more... Deezer is very slow on the new features and if they copy Spotify it seems their implementation isn't well thought out.
      Would love some roadmap from Deezer on which users can give feedback in advance.
        Flo.Deezer
        Ultimate Superstar
        Flo.Deezer
        Ultimate Superstar
        March 20, 2018
        Hi @Ricky Damasceno sorry for the late reply. I am slowly making some order in this forum, that is why I have moved your suggestion to this existing topic as it is related to yours.

        I hope that is OK! We highly appreciate your input!
        Roadie
        tobytobsen
        Roadie
        March 23, 2018
        Dear parents,

        many of you might have chosen Deezer because of "Deezer Kids" showing our kids only kid-friendly content.

        From my point of view the implementation has a flaw. By simply switching to a non "Deezer Kids" profile, the Kids are able to listen to anything again.

        I expect it would be quite easy to implement a password request for each profile switch. Our Kids would profit from this.

        What do you think?
          meLox
          Roadie
          meLox
          Roadie
          March 27, 2018
          Hi So this is my suggestion that I thought about a while ago and have almost the same problem again.
          When someone asks me to throw the trash and I throw myself
          Ana.
          Ultimate Superstar
          Ana.
          Ultimate Superstar
          March 31, 2018
          Dear parents,

          many of you might have chosen Deezer because of "Deezer Kids" showing our kids only kid-friendly content.

          From my point of view the implementation has a flaw. By simply switching to a non "Deezer Kids" profile, the Kids are able to listen to anything again.

          I expect it would be quite easy to implement a password request for each profile switch. Our Kids would profit from this.

          What do you think?

          Hey Toby, I moved your idea for this one where the password implementation was already suggested. Make sure to vote for it and join the conversation 😉
            Ana.
            Ultimate Superstar
            Ana.
            Ultimate Superstar
            March 31, 2018
            Hi So this is my suggestion that I thought about a while ago and have almost the same problem again.

            I moved your - edited - comment into this existing topic for that suggestion. Make sure to vote for it to be implemented and join the conversation.
            Ana.
            Ultimate Superstar
            Ana.
            Ultimate Superstar
            April 1, 2018
            Hey there, just letting you know that the thread Family Subscription "Secondary Profile" Design Failure -> Unbundle Subscription Model from Profile Handling was moved into this one, as it was the same as this as it's easier to keep track of how popular a request is if it's all in one place 😉
            Guitar Hero
            gilrpin
            Guitar Hero
            April 2, 2018
            Hello Just created my account and switched over form Spotify for the higher res streaming, but I do not agree with having to share my username and password with all of my family members which then gives them access to the account settings and full access to changes to the account profile.

            I am deciding whether or not to return to Spotify since they give the option of allowing each user to have their very own login and not interfere with other profiles. There is nothin worse than someone liking music that you don't really enjoy but the like was done in your profile. IT really screws up the flow.
              Roadie
              yuriy.kostenko
              Roadie
              April 4, 2018
              Hi. Will be great if we can on family account include profile with google account and log in via google. For example, i want to add my girlfriend to account and when i include i put her gmail, and she can login via gmail or google account. Thank you 🙂
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