Skip to main content
One Hit Wonder
November 4, 2017
Live

Allow multiple logins for Family Subscription

  • November 4, 2017
  • 170 replies
  • 7833 views
Our master account is mine and I've created two secondary accounts: my wife, and my daughter (6 years old).

Could we add a way to have the secondary accounts log in without needing to log into the master account? Here are the reasons:

1. I use a really complex password that my wife cannot remember.
2. My daughter is using our old Squeezebox and it only can connect to the master account and no secondary. If the secondary user could independently log in, that wouldn't be a problem. I'm guessing many more apps would act like this.
3. Sonos only allows 1 Deezer source per email address. Allowing secondary user login would circumvent this issue.
4. My Master account isn’t interested in kiddy music but because we do listen to kiddy music on Sonos and Squeezebox, the Flow will be affected by and ruin it.
Pinned Reply By Rafael.

Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here - 

 

170 replies

Ana.
Ultimate Superstar
Ultimate Superstar
April 5, 2018
Hey everyone, thread More personal family accounts was moved into this one as it was the same request and this way it's easier to track how popular something is if it's all in one place 😉
Roadie
April 10, 2018
It would be really cool if on a family account each profile had its own login so that way you didn't have to keep logging into every single account
One Hit Wonder
April 13, 2018
Hi all....

Instead of including the profile, we can invite someone by email and this email stays as an account below my main account. It is as others application do and is the normal behavior expected.

My account is linked with facebook... imagine my girlfriend knowing my password... 😥😥

thanks thanks!
Ana.
Ultimate Superstar
Ultimate Superstar
April 16, 2018
[quote=parkobraaa]It would be really cool if on a family account each profile had its own login so that way you didn't have to keep logging into every single account[/quote

Hey there, I moved your idea into this existing one 🙂
Ana.
Ultimate Superstar
Ultimate Superstar
April 20, 2018
Topic Deezer Family & Sonos was moved into this one to help keep all similar requests in the same place 🙂
Roadie
April 21, 2018
Same problem here. Yamaha MultiCast is not supporting sub accounts. It's also not possible to add the Yamaha speaker directly as a device in the Deezer App. This would be my favorite.

Any plans to change this soon?
Roadie
April 21, 2018
Same problem here. Yamaha MultiCast is not supporting sub accounts. It's also not possible to add the Yamaha speaker directly as a device in the Deezer App. This would be my favorite.

Any plans to change this soon?


I just tried Spotify. Everything works out of the box. The Yamaha speaker and the family sub accounts. Is there a roadmap, when Spotify app will have the same features? Else I will have to switch over.
Guitar Hero
April 22, 2018
Is this being worked on?

Planning on moving to Google Play Music which offers a similar family plan but with the added bonus of password protected family accounts and free YouTube Red.
Rising Star
April 23, 2018
Finding posts about the inability for Deezer to support Family accounts on devices from two years ago now. The path to resolution is clear - use separate logins for the family members. What's also clear is, the amount of time this has been outstanding as an issue illustrates how little Deezer actually care (not at all).

All I can suggest is cancel and move to Spotify, because right now, Deezer on devices like Google Home, and Sonos is not fit for purpose.
Roadie
April 24, 2018
Yes, I will be downgrading until this most basic of feature is added.