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One Hit Wonder
November 4, 2017
Live

Allow multiple logins for Family Subscription

  • November 4, 2017
  • 170 replies
  • 7834 views
Our master account is mine and I've created two secondary accounts: my wife, and my daughter (6 years old).

Could we add a way to have the secondary accounts log in without needing to log into the master account? Here are the reasons:

1. I use a really complex password that my wife cannot remember.
2. My daughter is using our old Squeezebox and it only can connect to the master account and no secondary. If the secondary user could independently log in, that wouldn't be a problem. I'm guessing many more apps would act like this.
3. Sonos only allows 1 Deezer source per email address. Allowing secondary user login would circumvent this issue.
4. My Master account isn’t interested in kiddy music but because we do listen to kiddy music on Sonos and Squeezebox, the Flow will be affected by and ruin it.
Pinned Reply By Rafael.

Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here - 

 

170 replies

Roadie
April 21, 2020

I just joined Deezer Family program through my gmail account , now I just recognized that I have to log each member of the family smart device to the sub-account.

I downloaded the Deezed iOS app and it is asking me to provide my phone number to login or create an new account. Login to Deezer web-page it does not allow me to provide my phone number. reading the instructions were not helpful.

Let me tell you what I need please.

1- I need to add my Phone number so that wont be an issue for the future

2- Add My family members - as the plan says- through your iOS app 

3- How could I insure the privacy of my gmail account if am going to sign in my family through that account.

4- I am an STC user and I think you have a special program

 

Let me tell you that the service has great content but not user friendly.

thank you for you understanding and support

Rockstar
April 23, 2020

Hello @Amr Arkoubi, thanks a lot for your constructive feedback, we do want to improve our apps to be up to our users’ expectations. The Family subscription will be improved by this summer to allow each profile to have its own login and password, so that you do not have to share your credentials with all your family members. What do you mean by STC user?

Have a very nice day

https://www.deezer.com/en/profile/3421485864
Roadie
April 23, 2020

Hello @Amr Arkoubi, thanks a lot for your constructive feedback, we do want to improve our apps to be up to our users’ expectations. The Family subscription will be improved by this summer to allow each profile to have its own login and password, so that you do not have to share your credentials with all your family members. What do you mean by STC user?

Have a very nice day


This is nice, thanks dev Team

Roadie
May 22, 2020

Hello @Amr Arkoubi, thanks a lot for your constructive feedback, we do want to improve our apps to be up to our users’ expectations. The Family subscription will be improved by this summer to allow each profile to have its own login and password, so that you do not have to share your credentials with all your family members. What do you mean by STC user?

Have a very nice day

I am so happy I found Deezer and can’t wait for this feature to release ☺️

Alblinux
Hitmaker
Hitmaker
May 24, 2020

Hello @Amr Arkoubi, thanks a lot for your constructive feedback, we do want to improve our apps to be up to our users’ expectations. The Family subscription will be improved by this summer to allow each profile to have its own login and password, so that you do not have to share your credentials with all your family members. What do you mean by STC user?

Have a very nice day

OH this and the linux native version are the things that I need to.

I am going to change probably from spotify family to deezer family the next month so.. let’s hope that they are not empty promises!

I need the linux version too and.. since the idea is more voted than this one’s I don’t know if it’s normal that we have not release date yet...

a1997
Alblinux
Hitmaker
Hitmaker
May 24, 2020

how this must work?

 

1: one master account with control to join or invite familiars

2: when you leaves the family account the account must change to free account for not lossing the “things”

3:capabilty to join an existent deezer account to the family plan so you can “ have” your things with you when joining and leaving.

More or lees the same as spotify. it’s sad because Netflix have NO ideas forum at least I know..

a1997
Rudi
Ultimate Superstar
Ultimate Superstar
May 26, 2020

Hey @Alblinux 

Yes, all of that :smiley:

Not an empty promise at all! Coming to everyone soon :wink:

Alblinux
Hitmaker
Hitmaker
June 8, 2020

any news? come on, i have to join deezer in the next 10 days! ( time remaining with spotify premium)

a1997
Rob Igo
Ultimate Superstar
The OG
June 9, 2020

Good morning @Alblinux 

try and make it 14…. ;) (just a feeling… :P ) 

 

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Alblinux
Hitmaker
Hitmaker
June 15, 2020

8 days left to check if that sentence is correct or no.

Good morning @Alblinux 

try and make it 14…. ;) (just a feeling… :P ) 

 

 

a1997