One Hit Wonder

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Allow multiple logins for Family Subscription

Forum|Forum|8 years ago
November 4, 2017
170 replies
7834 views

Our master account is mine and I've created two secondary accounts: my wife, and my daughter (6 years old).

Could we add a way to have the secondary accounts log in without needing to log into the master account? Here are the reasons:

1. I use a really complex password that my wife cannot remember.
2. My daughter is using our old Squeezebox and it only can connect to the master account and no secondary. If the secondary user could independently log in, that wouldn't be a problem. I'm guessing many more apps would act like this.
3. Sonos only allows 1 Deezer source per email address. Allowing secondary user login would circumvent this issue.
4. My Master account isn’t interested in kiddy music but because we do listen to kiddy music on Sonos and Squeezebox, the Flow will be affected by and ruin it.

family account

Pinned Reply By Rafael.

Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here -

Show previous replies

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waynewigga

Roadie

I have two individual subscriptions and would like to move these to a family subscription. Ideally we do not want to lose the downloads and playlists for these individual subscriptions.

Rob Igo

The OG

Hi @waynewigga

I think there’s a new change coming next week to how family accounts are added! - personally I’d wait until Monday / Tuesday next week and check back in here ;)

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

K

Kevin Deezer

Rockstar

Hello @waynewigga, indeed, as @Rob Igo mentioned I’d wait a few days that the new Family offer feature is released, it will make what you’re requesting much easier. Right now to achieve what you need, you basically have to go through our support team so that they transfer the favourites from one of your accounts to one of the profiles of the Family subscription.

Have a nice day!

https://www.deezer.com/en/profile/3421485864

Alblinux

Hitmaker

Hello @waynewigga, indeed, as @Rob Igo mentioned I’d wait a few days that the new Family offer feature is released, it will make what you’re requesting much easier. Right now to achieve what you need, you basically have to go through our support team so that they transfer the favourites from one of your accounts to one of the profiles of the Family subscription.

Have a nice day!

Those few days actually are a “ release date” I CAN’T WAIT COME ON! XD

the spotify family is free right now.. and I don’t want to stay many days at this way!

a1997

K

Kevin Deezer

Rockstar

@Alblinux believe me… We can’t wait either :smiley: A lot of of projects or fixes are being released since a few weeks, it’s quite intense at the moment.

https://www.deezer.com/en/profile/3421485864

Alblinux

Hitmaker

Good morning @Alblinux

try and make it 14…. ;) (just a feeling… :P )

two days left. Does someone want to bet?

a1997

Rob Igo

The OG

Hi @Alblinux

I win the bet, you owe me. It’s live.. you can send an invite and they can have their own account :)

how much did we bet btw - £50k…. I’ll send you my bank details for the transfer.. :)

Any questions let us all know - enjoy the music :)

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)