One Hit Wonder

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Allow multiple logins for Family Subscription

Forum|Forum|8 years ago
November 4, 2017
170 replies
7833 views

Our master account is mine and I've created two secondary accounts: my wife, and my daughter (6 years old).

Could we add a way to have the secondary accounts log in without needing to log into the master account? Here are the reasons:

1. I use a really complex password that my wife cannot remember.
2. My daughter is using our old Squeezebox and it only can connect to the master account and no secondary. If the secondary user could independently log in, that wouldn't be a problem. I'm guessing many more apps would act like this.
3. Sonos only allows 1 Deezer source per email address. Allowing secondary user login would circumvent this issue.
4. My Master account isn’t interested in kiddy music but because we do listen to kiddy music on Sonos and Squeezebox, the Flow will be affected by and ruin it.

family account

Pinned Reply By Rafael.

Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here -

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O

ongakufi

Guitar Hero

@Rudi thanks for clarifying! One login with multiple profiles is not what we want to use. Maybe some time in the far away future then.

G

Gary Cowell

Rising Star

Still keeping an eye on this discussion since I first got involved with it 2 years ago.

I see that Deezer, in the middle of 2019, are still advocating sharing login credentials.

*slow hand clap*

It's like security awareness never happened for them.

C

Christian Hetterich

Roadie

Hey Deezer, is there any progess on this one?

Rudi

Ultimate Superstar

Not yet @Christian Hetterich. But we're working through our most popular suggestions and will present them to our team of product managers to see if we can get an update overall. This is one of the ideas we'd like to have an update on. We'll let you know if that's the case. Thank you for your support.

S

Steeve

Guitar Hero

I totally support this idea to provide a unique login system for each family member. Even more for kids and disallow them to switch profile...
However as a developer, it could be a challenge to implement it because of the actual architecture with so much users. The risk is quite high to make a mistake.

I love this simple idea to add pin code for each family user. It could be the solution.

M

mgierach

One Hit Wonder

I am hopping on this thread to share that I'm a big fan of Deezer. It's like a hybrid of Spotify and Pandora - but better. However I am trying to restrict explicit content for my 4 boys. I was under the impression that the master could control which profile can or can't see explicit content: FULL STOP. However, this isn't the case. Each profile can switch to another profile, or worse, change their restrictions to view explicit content. This counters to what a family plan should offer in my opinion.

Deezer, please provide separate login capability and the master account to drive restrictions to each profile. Thanks.

M

mgierach

One Hit Wonder

have four children (boys) that range from 16 to 3. They all love music, but the temptation to listen to explicit music is one that is hard to manage. I joined the family plan hoping we can control and educate our kids so they can make strong and positive choices with music streams.

Deezer offers the best "gating" capacity than any other service. However it falls short when allowing profiles to switch to other profiles, and even change their own explicit settings. So now my 12 year old can easily switch to listen to some pretty perverse lyrics.

I'm proposing Deezer do 1 Idea:

Allow for the master to control AND LOCK DOWN explicit settings that then pass down to other profiles. The key to this idea is that profiles cannot change explicit permissions (which they currently can do), nor jump into other profiles (which they currently do).

Thank you.

M

minesht

Guitar Hero

Hi,

Please implement this using allowing different login detail per family member. It would solve the this for all devices whether Sonos, HEOS, Control4, BMW etc etc. I don't think the PIN code option would work as well as a simple separate login.

I run a smart home, AV and cinema installation company (www.homecinematechnology.co.uk) and would be able to help Deezer steal a lot of customers from Spotify as they would no longer have to use spotify connect. However spotify connect is a good workaround for the profile problem until Deezer fix this properly.

Hope this helps.

Please let me know if this is something Deezer can work on.

Thanks

Minesh

Rudi

Ultimate Superstar

Thanks a lot for all your feedback, guys @minesht

@mgierach

@Steeve. We'll keep insisting this is a popular addition to our devs.
@mgierach you can change their profile to a kids one, and enable a filter within the app (for the time being).

B

Blackpug_32

Roadie

Have different logins for the diferent people in my family. I really dont want my family getting into my profile, just be a normal music streaming service and do it like everyone else and send everyone a mail telling your family to join with their OWN accounts.

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