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Removing unnecessary dependence of online connection for offline content

  • Marcormark
  • Sofia Kirke Forslund
  • Marc Sacks
  • pencilled_robin
    pencilled_robin

I keep much music downloaded so that I will be able to hear it when I am outside of good phone range too. However, the app (Android) still tries to poll something on a server before letting me see and play my downloaded content, and so it freezes. To get around this, I must enter airplane mode so Deezer understands it can run in offline mode, then re-activate regular mode to regain my bluetooth headset, then I can play. This is frustrating as I often need the music immediately to ground myself. I would propose fixing this, so that content downloaded are accessible immediately even when the app operates in online mode. It should not need to go online to access that content anyway (and does not, as airplane mode lets it).

2 replies

Leonídia.Deezer
Alien SuperStar
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Leonídia.Deezer
Alien SuperStar
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Hi @Sofia Kirke Forslund, thank you for sharing your experience and suggestion with us.

We understand how frustrating it can be to encounter issues accessing downloaded content, especially when you're in need of immediate access to your music.

We'll definitely pass along your feedback to our development team for further review.