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Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Windows/Mac Deezer Desktop/Web App - Feedback for improvements
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S
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To clarify, I mean double-clicking on the highlighted section that appears when you hover over a track.

 
Rudi
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Oooh, we like these ones @Gaffer13 the small annoyances can perhaps be sorted quickly. Thank you for reporting it and explaining it in detail! :relaxed:

Rudi
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Hi there @eclipse 

That's a fair point, especially considering your screenshot - it's really hard to see!

That changes according to the colour of the album. I'll forward your feedback :wink:

Thank you for the reference @_Overman passed it on too, great :relaxed:

Thanks for the feedback @Oberon I know what to do with it :thumbsup_tone2:

Rudi
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Good point @Gaffer13 

Check our ideas forum, @Mr. Fahrenheit I believe there's an idea for that already!

https://en.deezercommunity.com/ideas

D
Rank

Log in for the desktop application doesn’t log in and this really needs to be addressed.  Clicking ‘Log In’ creates a pop-up browser window that says I’m logged in but I cannot use the application anyway.  What purpose is there for having a piece of software that requires a login that doesn’t actually log the user in and instead requires the use of the website? 

On top of that, clicking the close button doesn’t close the thing.  This application does NOT need two minimize buttons.
This is nothing short of atrocious design.

Rudi
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Userlevel 7
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No, you aren't! @Hizium our latest 5.2 seemed to have dealt with this issue we've had for quite some time :relaxed: glad you're enjoying it!

Hey @Pablo Discobar 

Thanks a lot for the feedback and for trying us out. Could you please expand a bit more on those features you mentioned? Maybe just explain the experience a bit more, so that I can make a nice report for our teams here at Deezer :wink:

Thanks, Ian @Ian Cahill I agree that would be ace!

H
Rank
Userlevel 4
Badge +1

Just saw the new web interface and to my horror I cannot find a way to have newly added tracks on top. I personally hate having my newest songs on the bottom because that would mean scrolling down about 800 tracks or more to get to the music I want. I usually listen to stuff I recently discovered so having it at the bottom is quite unlogical. 

 

I do hope that I missed the option and it’s still there, if not please don’t do this to the app.

Ian Cahill
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Userlevel 2

I’ve mentioned this before , but I can’t emphasize the importance of such a function on the App for Windows 10. 
Sometimes people need to listen to their downloaded Deezer tracks & still use the internet for other tasks , the only way round this is to block Deezer in your firewall forcing the offline mode , but even this is problematic if you are not the admin of the computer and you are simply using a user account.
Please can you add such a simple feature that will fix so many issues.

Many Thanks
Ian

Just a humble dude , no-one special in life
Yula
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Userlevel 7
Badge +10

Thank you everybody for the feedbacks! 

(She/her) add your pronouns to your signature!
J
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Userlevel 4
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It would be great if the arrow (back and forth) remembered the position of the view… Currently it always goes back to the top of the view, instead to where we left the view.

Rudi
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Userlevel 7
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Pretty cool feedback @ymns3321 thanks a lot! I've forwarded that on :wink:

Yula
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Userlevel 7
Badge +10

Just saw the new web interface and to my horror I cannot find a way to have newly added tracks on top. I personally hate having my newest songs on the bottom because that would mean scrolling down about 800 tracks or more to get to the music I want. I usually listen to stuff I recently discovered so having it at the bottom is quite unlogical. 

 

I do hope that I missed the option and it’s still there, if not please don’t do this to the app.

Hey there, the option is still there just a bit hidden, if you zoom out on the browser page you will see the voice “Added” and you can sort them by Recently Added from there./ 

(She/her) add your pronouns to your signature!
R
Rank

Hello,

Can you please let me know, why the hell did the Mac desktop app window is now inverted!?!?!?!

Left panel went to right side! Why!?!

And everything else as changed from left to right!!!… 

Unbelievable!

:angry:

Rudi
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Userlevel 7
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Hey @squirrel 

You're right, it shouldn't take that much space at all.

I recommend you to uninstall the app, then search for %appdata or similar to find the Deezer folder and delete it. Keep us posted :thumbsup_tone2:

V
Rank

Having to click the “play button” in web app?

 

Hello, lately it seems that the possibility to play songs by just double clicking them has dissappeared, meaning I now have to hover over the album picture to press the play button. This makes it harder to use in my mind, just clicking on the row/blank space to play is often times a lot faster. 

 

Apparently this is only when clicking in a playlist, not in albums or artist profiles etc.

Rudi
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Userlevel 7
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This is very interesting feedback for us @jjd I've passed it on, straight-away, verbatim. Thank you for your contribution! :relaxed:

Rudi
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Userlevel 7
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You know @kwads we've received similar feedback to yours about this. It's very important, thank you for supporting these improvements.

We need to look into these visuals this year - I'll forward your comments with screenshots to our devs and will highlight there are more users like you as well. I personally agree we need to look into this :thumbsup_tone2:

A
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Give more contrast to the progress bar colors. Sometimes it’s okay, yellow or red on dark gray. But sometimes it’s just dark green or dark blue on dark gray and eyes must really strain to see the position.

 

 

oldrecord
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Userlevel 7
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Omg … our poor Deezer Community and Feed Back Managers need a medal. Or better still a raise!  It is only Jesus who could walk on water. Everyone … count your blessings, never take them for granted. Cheers. :slight_smile::musical_note::warning:

“Music is enough for a lifetime, but a lifetime is not enough for music.” Sergei Rachmaninov
G
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Userlevel 4
Badge +1

It’s the second time I got the friday releases playlist, and I think it’s rather inconvenient that it reuses some tracks from the week before, but mixes in the new tracks. Maybe it should be sorted by release date, so that you can quickly listen just to the new additions.

K
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Userlevel 7
Badge +6

Hello @cristobalpg128, thanks for letting us know, this should not happen indeed. Sorry about the inconvenience.

https://www.deezer.com/en/profile/3421485864
Jaime.Deezer
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Userlevel 7
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Thanks @AmStr I’ve passed the feedback to the corresponding team :)

Rudi
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Userlevel 7
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Very intriguing indeed @squirrel 

Is there any way you could give us the Windows 10 version and the previous desktop app version so that I could pass the info to our devs?

Glad that now it takes the right space :v_tone2:

Rudi
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Userlevel 7
Badge +7

Thanks for the feedback @SteveWired we also love hotkeys but have you tried adding Deezer to your accessibility settings? It works on Macs :wink:

Hey @JamMaestro thanks for the feedback. Just this out for me, please. Open an artist profile, scroll down to their albums and then select the list view on the top right - is this something to what you're looking for? (to have an idea)

S
Rank

Thanks for the feedback @SteveWired we also love hotkeys but have you tried adding Deezer to your accessibility settings? It works on Macs :wink:

 

Can you tell me more?  

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