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Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Windows/Mac Deezer Desktop/Web App - Feedback for improvements
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Rudi
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Thanks @STeeL835 

Could you please be more specific? What do you think we can improve on?

Rudi
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Hey @Lorenzo 

Nice to hear from you, as always!

No, not yet. It's a bit delayed, let's say. Devs are still developing it, it should be ready during the beginning of 2021 but these things are hard to predict. We've got several improvements and bug fixes planned for the app next year. Hang in there and I hope to have more info soon :relaxed:

Ooooh @Robmij great suggestions. Yes, you're right about the album adding option, some users don't like it that way. But your feedback is essential. I'll forward your comments to the desktop app teams :thumbsup_tone2:

Jaime.Deezer
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Thanks for your feedback @deathgrowl I have passed it to our devs.
I can’t guarantee any changes though 

Rudi
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I'll be making an announcement on our homepage when it's ready, @Samppa, thanks for asking.

Our teams are trying to finish this feature in the next few months, so fingers crossed Santa can bring it before 2021 :fingers_crossed_tone2::grimacing:

Rudi
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Interesting @warpkanal I think we could make the most of the icon, or give the option not to have it, as you said,  so thank you :thumbsup_tone2:

Remember scrolling position (check here) is actually really cool and necessary @katro thank you for your suggestions! Really appreciate them :v_tone2:

C
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Userlevel 3
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“Sorry, we don't support this version of your browser anymore.

Update your browser or download our desktop app to keep enjoying your music.”

 

Is the message I get when I open the Mac Deezer App. Version 6.0.120 (6.0.120.249).

Erh, I’m using the app and not the web-version (which I now actually need to use as the useless app is down again)

 

There seems to be a lot of issues with the Mac App version… Is this going to be fixed?

L
Rank

To the executive Team and Board of Directors, who do not give a crap about this small but important features and will likely not read this, since there is no way to contact them.

 

1) Stop forcing Users into the Windows-Walled-Garden-Storefront, Microsoft employee trying to establish since Windows 8.1


It says "Download App". But there is no download of the program.
Only a mandatory account subscription to Microsofts Store where one
1.1) Does not download, has any right of ownership. or can keep any programs (Apps)
1.2) is bound to Microsoft's policy
1.3) basically has the rights to be able to log-in to the account and use the programs (they call it trendy, nowadays “App”) as long as Microsoft sees it fit. That's it.

 

It is Microsoft attempt to make the open, free, bound-to-nothing-PERSONAL COMPUTER (PC) into a walled-garden ecosystem as Android and Apple successfully did years ago

2) Microsoft is going full ownership-/censorship-mode with Windows 11 DRM - it is called TPM 2.0 and will be updated very soon to CPU-integrated DRM called PLUTON (AMD Ryzen 6000 APU already have this).

3)The usual 1+ Billion PC users have no clue and knowledge of this and not even know that 20 years ago Microsoft and countless other companies, state and governments forced alliances and already did the same, and tried a DRM-Apocalype with myriads of backdoors for state authorities (spying and surveillance)

https://www.heise.de/ct/artikel/Der-versiegelte-PC-288536.html

https://www.cl.cam.ac.uk/~rja14/tcpa-faq.html

Luckily people were smarter and more wary back then and wanted privacy, anonymity, freedom, protection of rights, ownership of software, freedom of the PC.

It was denied.

4)Now these alliances are trying the same, just 10 - 20 years later. Android and Apple already fell into this - now the last front of PC and especially Linux is under attack.

 

5) Microsoft walled-garden-you-own-nothing-storefront + Windows DRM-TPM = Shit world of PC and Linux

Stop supporting this. Give users to the right to download, use and update the program directly through Deezer.
Please tell that to the owners and higher-ups of Deezer. They have no clue about what is going on right now as the only thing they know about and care about is the service and money.

1 billion Windows users are in danger of this becoming a reality in a few years.
Stop it, do not support, before it is too late.

And also stop the same for the Apple and Android programs. You also only distribute them by Apples and Googles walled-garden-storefront. It is the same.

Thanks for reading.
Greetings

Rudi
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Userlevel 7
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There has been a few topics discussing something similar recently @iCeCoCaCoLa64 thank you for your contribution, I believe it could be a positive change as well :thumbsup_tone2:

Jaime.Deezer
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Hi @Cupart could you please confirm if this happened after clicking on a notification? If so, could you please restart the app.
Our team is now aware of the problem and it will be fixed in the next 24 hours.
Apologies for the inconvenience

C
Rank

What happened to the Roku Deezer App I have stuck with Deezer for years resisting Pandora and Spotify to now find Deezer has stopped providing App interface for Roku. I have choices to spend my $$ and will now have to consider where my $$ goes, unless the App is restored for the Roku that was removed during my journey through Europe “during Covid or the Chinese Virus” event. As a developer in your group, I request this function be restored for us “cord cutters” using Roku. Thank you for your time.

Rudi
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Userlevel 7
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You mean zooming in and increasing the font size @AlexWayfer?

Accessibility is something we're definitely in need of improving, generally. Will pass the feedback on.

A

Hello @Sergi.Sanz, we do not censor messages, one of the rare exceptions being when they contain personal details, however in that case it is for your own safety. We do however merge topics together in an effort to keep the Community organised, and it’s a lot of work. You can find the message you’re referring to above in this thread.

Have a nice day


sorry but i do not find my post where I said why i might leave deezer that one has been completely deleted and censored

K
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Userlevel 7
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If you remember when you posted it I can try to find it. Even if it was deleted, I would be able to find it. That’s not the topic of this conversation though, but you can contact us via PM about this.

https://www.deezer.com/en/profile/3421485864
Rudi
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Userlevel 7
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Hi there @Daniel.Gómez.Rico 

We're super focus on getting our connectivity sorted between now and over the course of 2021, so please stay tuned and vote for the idea here :relaxed:

B
Rank

I dont want deezer icon on top of my screen on my mac. How to remove it?

Rudi
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Userlevel 7
Badge +7

Hey @Blek 

Thank you for your feedback. At the moment, the desktop app tray icon doesn't have the option to be removed. But it's a good suggestion that has been on our team's backlog, so thank you for supporting it.

In the meantime, you can contribute by voting here too :thumbsup_tone2:

Yossi Kozay
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Userlevel 4
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When scrolling backwards it always takes you to the top of the last page and not to the point where you left off... very annoying! 

Gloria in excelsis deo❤
C
Rank

Please allow for the sidebar to be hidden.  I never listen to playlists on desktop and it takes up approximately 1/6 of my screen (and makes it look busy).

Rudi
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Userlevel 7
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Thank you for the suggestions @Gabriel Felippe Mateus :relaxed:

A logo redesign isn't on the plans for this year but the sleep timer would be a great addition, I agree!
I'll pass it on :wink:

Rudi
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Userlevel 7
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Gotcha @AlexWayfer but it does work on mine!

Are you on a Windows, right? The Ctrl + should work. Try clicking anywhere inside the app version and then Ctrl + to see if it works. If not, press H to get the exact hotkeys. On the top menu, on view, you should also have the option.

M
Rank

HI ALl, 

Has anyone experiencing high data usage by Deezer? i have desktop and set it to high quality and i download it locally. So not sure why it would use almost 500mb when changing songs????

Rudi
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Userlevel 7
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Really like the attentive suggestion @STeeL835 thanks a lot!

I've forwarded your comments and the screenshots too, to make it easier for our devs to see what you mean :smiley:

C
Rank

Please implement the crossfade feature in the Electron built desktop app for Ubuntu/Linux.

Paolo45
Rank

I don't know if users who read this will agree with me or not, but I seriously need a progress bar for the “My MP3” function. I can't stress enough thinking if the upload is done, if there was an error etc. Please consider this because it's really a pain not knowing my upload status and I really wanna use that feature in its best.

M
Rank

Is anyone not seeing high data consumption (10GB per hour) when listening to music on their desktop app ? The songs are all fully downloaded as well so not sure why its burning data.

I have followed Deezer advice to uninstall etc, but same issue. 

Its done 100gbs in the past few days which has never happened before. 

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