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Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Windows/Mac Deezer Desktop/Web App - Feedback for improvements
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290 replies

Yossi Kozay
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Userlevel 4
Badge +2

So I wrote this in a review of the phone app but I’m pretty sure it applies to the desktop app too.

  1. I have a favourites collection of 3k+ songs, and when I go to add/delete etc. a song to a playlist or remove from favourites it jumps me back to the top of the page EVERY TIME. This makes adding songs to playlists or editing favourites EXTREMELY frustrating and time consuming. It would be much more convenient to have it hold your place.
  2. This is also true when navigating back and forth between pages (like pressing the back button should take you back to where you were on the page not the top)
  3. When navigating a large favourites list it is also frustrating to not have a letter jump/scroll bar on the side. This is especially true on the phone app where you’re scrolling forever to get to the middle letters.

Since I use streaming services mostly to make/share playlists this is kind of a deal breaker for me unfortunately. I like the HQ sound on Deezer and I like Deezer as a company better than Spotify but this stuff makes the app borderline unusable for me at times.

You and me both bro :/

Gloria in excelsis deo❤
Rudi
Rank
Userlevel 7
Badge +7

Thanks for the feedback @Alblinux will pass it straight to the Search teams - it's a very good point :thumbsup_tone2:

T
Rank

I’d like a button in the desktop app to manually check for updates. Am on Mac OS Intel (Mojave).

Rudi
Rank
Userlevel 7
Badge +7

Hello @_Overman 

Thank you for your feedback! We certainly need to improve our accessibility settings and your perspective will add to the discussion.

Could you please tell us a bit more about what's wrong and/or what's missing when you use Jaws or NVDA?

In the meantime, Happy New Year!

 

Rudi
Rank
Userlevel 7
Badge +7

Hey @Anders Blirup Worm 

Our devs and I agree with you. But developing that hasn't been squeezed in with the rest of the crucial things we have to do and that you also deserve.

Thank you for your support, hang in there a bit longer, we have this on our radar. For the time being, vote here:

Hey @MattNicholas thanks a lot for the feedback, quite a nice addition, right? And no, we haven't heard that yet :relaxed:

Hi @BaronVonCoco sorry to hear that, I totally understand you. The app asks you to restart when an update has been downloaded. You can double-check the version by clicking on Deezer/About.

What happens exactly that leads to the crash? Have you tried a full reinstall? (by that I mean, uninstalling the app, removing the Deezer folder from appdata, restarting your PC, and redownloading/reinstalling the app). Give us some more details here:

 

N
Rank

hotkeys are very important. Page forward Page backward are missing. It is very inconvenient to use only the mouse for basic operation. I'm sure a lot of people who use a desktop version will be very happy when this issue is fixed.

L
Rank

Please add a way to see you’re recently played tracks (on the web version). It’d be nice to be able to find all the tracks you listened to in the past days in between browser sessions (I would store it in the account) so that if I’m looking for a song that I’d like to listen to again I can find it.

 

Regards,

Pietro

H
Userlevel 7
Badge +6

It would be really useful to have the option of sorting unfavourited tracks to the top or bottom to make deletion easier when you have a LOT of tracks in a playlist. Every other column can be sorted the way you want except favourites. 

 

It would also be helpful to actually see disliked tracks marked in the same column, probably with a broken heart, and sort by that too. So that you can, for example, listen to a playlist, dislike some tracks, then save the rest to another playlist.

What I liked in Google Music it was simple thumbs up and thumbs down.

None of these mainstream services add it since discontinued Google Music. I bet they will discontinue Google Movies as well for YouTube movies. The dislike option is really good, but it should be seen on release. I want not to hear thumbs down song again ever when on release. I can’t see that.

The joke is YouTube Musics have it, but their app is hot garbage I’ve ever seen compared to GM.

Yula
Rank
Userlevel 7
Badge +10

Hello @L4ZZA, it is possible to see your listening history from the webplayer 

Just click on the little circle on the top right of your profile and then select “Listening History” 

 

 

(She/her) add your pronouns to your signature!
L
Rank

Hello @L4ZZA, it is possible to see your listening history from the webplayer 

Just click on the little circle on the top right of your profile and then select “Listening History” 

 

 

Sorry but I don’t see it.. 
 

 

H
Userlevel 7
Badge +6

Do we really need to see this big banners ?

I came to update playlists for Deezer people and again was shocked by these tremendous banners.

Looks like they’re designed to scale to full width of the page. Normally the page contains only four “squares” for me, and when it’s the case, the banners don’t look tremendous - they’re as big as two squares. But when I maximize the window, they do look too big. Maybe scaling should be capped at 2x squares, leaving more space around the banners if the screen is more than 4x squares wide.

 

Here’s what I’m getting normally:

 

 

This banner is fine, what you see full screen is gross.

Yula
Rank
Userlevel 7
Badge +10

 

Click on the first icon, the one with your username and your pic. 

This page will open and between “Artists” and “podcasts” you can see “Listening History” 😉

(She/her) add your pronouns to your signature!
L
Rank

Hmm fair enough, I don’t get all the last tracks I’ve listened to.. 

D
Rank

Hi,

Since the recent major UI change, the Hebrew font used for the web UI is so ugly, probably the default browser font(?), please fix it.
See example below:

 

 

A

Implement accessibility - for example, colour contrasts fail. It’s disappointing that this wasn’t even considered in the first place.

(I had posted a topic with screenshots about it, but staff deleted it.)

 

 

 

 

Hover state

 

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