Answered

why don't i get a notification?

  • 10 June 2022
  • 5 replies
  • 75 views

I don't get notified of the new songs and albums of my favorite artist.
all my settings are good, even on the phone. Email is also on, it doesn't come either.
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Best answer by Yula 20 June 2022, 14:14

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Userlevel 7
Badge +4

Hey @pauluszlevi

can you send me a screenshot of your latest notifications? 

And the artist release you were expecting to see please? 

Hey @pauluszlevi

can you send me a screenshot of your latest notifications? 

And the artist release you were expecting to see please? 

e.g

 

but I don't get anything marked as a favorite.
Userlevel 7
Badge +8

@Yula 

I have the problem too, like @pauluszlevi.
I haven't received any notifications about new releases from artists that I have in my favorites for a month.
Just sharing playlists or albums from users I follow works.

 

Userlevel 7
Badge +4

Hey there @dee_dirk and @pauluszlevi,

this is something that is going to be worked on very soon. 

For the time being there is a sort of filtering on the notifications, 

so you only receive the notification of releases of “smaller” artists, since the other releases are already being pushed on the home page. 

Just adding that I’m not getting any notifications on iOS and Android. All settings look good.

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