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The "Shuffle my music" feature is getting worse


I have used the "Shuffle my music" feature for many years and have never had any kind of issue.
https://support.deezer.com/hc/en-gb/articles/115004269049-Favorites#how_to_shuffle_your_music
In the past, it always added songs from all my favorite tracks, albums, and playlists to my listening queue. It was great, one of my favorite features. Now, instead, it is broken. Paradoxically, it was better when I had fewer favorites, as if surpassing a certain threshold made Deezer's algorithms unable to manage them anymore. Now it seems to consider only the recently added favorites from the last month, which it cyclically replays in a repetitive and annoying manner, while ignoring all my history from previous months and years, which it never selects. This is not normal. It has never been like this until a few weeks ago.
It does not seem like an issue with my devices at all, because it occurs with both the Android App on my phone and the Web Browser on my notebook.
I also noticed "Shuffle my music" in the Deezer Web Browser version used to add 50 songs from my favorite tracks, albums, and playlists to my listening queue until a couple weeks ago, while now it adds only 10-20 songs and it does keep selecting the same ones over and over. Almost half of the songs has always been shuffled the previous time or the time before.
As I said, there are thousands of favorite tracks, playlists and albums it should choose from, but it is so bad and repetitive now. Has no one else noticed this feature has been getting worse lately?
Thanks

41 replies

Userlevel 2
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That’s good news.  Thanks for sharing.

Shuffle is still not working properly.  No official solutions from Deezer after a month. 

They finally got back to me yesterday. They should update the algorithm next week to reduce repetitions and remove those glitches that introduce traces from outside the library.
Fingers crossed! 🤞

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Mine still keeps adding music that is not in my favorites on all three instances - Android app, desktop app and web browser.  The only way to get it to behave temporarily is to clear caches, log out on all and then ONLY use the web browser version.  But eventually it starts acting up again.  This means I can’t use Shuffle while driving, and that sucks.

Userlevel 7
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My shuffle is working. And with favourites I like or would like, but the shuffle playlist is just 23 songs.

Userlevel 2
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Shuffle is still not working properly.  No official solutions from Deezer after a month. 

 

Yes! I’m glad the workaround is restoring the 'Shuffle my music' feature in the Web Browser version. Sadly, no luck for the Android App yet. 

By the way, for video editing, you can try [InShot Editor](https://inshoteditor.com) – it's really handy!

 

Give a try to spotify to get satisfactory functionality,

Yes! I am very happy my workaround is effective for you as well and somehow restores the "Shuffle my music" functionality as it should at least in the Web Browser version!
Unfortunately, there is still no hope for the Android App.

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A short update.  I logged out on all my devices, waited a bit, logged in only on web browser, and it actually gave me a 48 track Shuffle that pulled from my whole library of almost 400 artists, instead of the dozen it was previously stuck with.  Will try on other devices later.

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@Marcormark Sounds like Deezer should give you some free months for all this bug testing since you’re literally doing their job for them. Thank you for your efforts!

For me, the web browser version is still stuck giving me a short, repetitive Shuffle with the same dozen artists every time.  And it’s frequently the same songs that keep showing up in every single Shuffle too.

As long as I do not use the Android App or wait a few hours after using it, there seem to be no more issues with the Web Browser on my notebook. I am still experimenting, though. For example, I tried Flow and noticed the genre, favorite artists, and even almost all of my favorite songs included in Flow were exactly the same as those in the "Shuffle my music" feature when it malfunctions.

The interference between Flow and the "Shuffle my music" feature, as well as between the Android App on my phone and the "Shuffle my music" feature in the Web Browser on my notebook, is quite peculiar. I hope my tests can help Deezer team reproduce the problem and understand what has been happening for over a month now.

Userlevel 7
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Thank you @Marcormark for your update.

New Update: I listened to my monthly top smart playlist with the Android App on my phone. After that, the "Shuffle my music" feature in the Web Browser on my notebook started working very poorly again. It only added about ten songs to the queue, always from the same limited group of artists... in short, the usual issues I have been reporting for a month now. However, after waiting a few hours without using Deezer at all, it fixed itself.

To summarize: "Shuffle my music" is still unusable from the App but works properly from the Web Browser. However, if I use the App, it negatively affects the Web Browser version as well, even though the "Synchronized Queue-list" feature is disabled. I also find that after listening to content through the App, I must wait several hours before I can enjoy the "Shuffle my music" feature working correctly again in the Web Browser and adding 50 songs to my listening queue from all my favorite tracks, albums, and playlists with almost none or very few repetitions between different sets of fifty songs.

shuffle my music is my favorite feature!

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I’ve turned off Synchronize on all three instances where I use Deezer (Android app, Windows app, web browser) and started new Shuffles on all three: 

  • Windows app and web browser both gave me short Shuffle queues (11 tracks and 17 tracks respectively).  All songs were from my favorites, but as before, it’s mainly picking from the same dozen or so artists.  Both queues had a lot of artist overlap, even though my library has almost 400 artist favorites.
  • Tried a second time on the Windows app and it made a Shuffle entirely of stuff NOT in my favorites, and not related at all to genres that I listen to.
  • On the Android app I tried three times.  First it gave me a Shuffle with 15 songs all from my favorites, but again only picking from the same dozen or so artists as on the Windows app and web browser. 
  • Second try on the Android app gave me a Shuffle with 14 songs, 2 of which were from my favorites, and the rest were NOT in my favorite artists, tracks or albums.  But those other 12 were at least in similar genres to what I listen to.
  • Third try on the Android app - 13 tracks, and only 1 from my favorites.
  • It’s like the more Shuffle is used, the worse it gets.

I appreciate the efforts of @awesomemac and hope they will lead to positive results. I have done some additional tests myself, and here are the steps I followed:

  1. I have turned off the "Synchronized Queue-list" feature on all my devices.
  2. I haven't used the "Shuffle my music" feature for a few days, either on the Web Browser of my notebook or through the Android App on my phone.
  3. I started the "Shuffle my music" feature using the Web Browser on my notebook, and it worked perfectly. It added 50 songs to my listening queue, selected from all my favorite tracks, albums, and playlists, without repeating any songs between different sets of fifty. In fact, it should have a thousands options of mine to shuffle, and I had not listened to most of them in the past month, making it a very enjoyable experience.
  4. However, when I turned on the "Synchronized Queue-list" feature, the "Shuffle my music" function in the Web Browser on my notebook began to malfunction again. It added only about ten or twenty songs at most, always from the same small group of artists, resulting in frequent and likely repetitions. I have seen these songs numerous times since the issue began a month ago, and they keep coming as if I had only a few dozen or hundreds of songs available for selection. Additionally, it seemed to focus exclusively on the same genre, which is quite unusual.
  5. After disabling the "Synchronized Queue-list" again, logging off, and waiting about half an hour before logging back into Deezer, the "Shuffle my music" feature in the Web Browser on my notebook has returned to normal operation, as described in point 3.
  6. The "Shuffle my music" feature in the Android App on my phone has consistently performed poorly, as I mentioned in point 4, both when turning on and off the "Synchronized Queue-list".

@YannickG and @geo79, maybe you could try this as well to see if you experience the same issue I did by following my steps, or if it continues to add songs unrelated to your favorite tracks, albums, and playlists.

In any case, the problem has unfortunately not been resolved yet. ☹️

Userlevel 7
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New day:

 

Userlevel 7
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I’m going to try to see if there are artists that never do appear in “Shuffle my music”.

I mean, if you have hundreds of favorites but Deezer's "Shuffle my music" feature consistently selects only the same dozen artists, there seems to be an issue, don't you think?

Userlevel 7
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FYI:

  • 547 favourite songs
  • 314 albums
  • 176 artists

It’s a bit difficult to say which artists Deezer doesn’t select.

 

With YTM I have the same favourites and I can use their Supermix. Always 100 songs selected from your favourite artists and changes every day. It includes favourite songs and not favourite songs.

I think Deezer should take a look at the Supermix from YTM and do the same to their Shuffle my music.

Also, consider how many artists are included in this feature compared to the number of artists you have among your favorite tracks, albums, and playlists. Are there any artists that "Shuffle my music" never selects?

Userlevel 7
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Is is the Shuffle my music from today:

 

Days, hours, or minutes should not make any difference, or at least they did not use to. I remember when I could still get 50 songs, and by using the "Shuffle my music" feature multiple times, it was very rare to get a track that had already been added during the previous shuffle.

I noticed you have only 23 tracks instead of the expected 50, and nearly all of them are repeated songs. The issue started in the same way for me about a month ago. Then the more I used it, the more problematic it became, until it began adding songs that were completely unrelated to my favorite tracks, albums, and playlists.

Userlevel 7
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Yes, but I have to say, that I started both “shuffle playlists” almost after each other.

Same songs on the web, now couple of hours later:


So, let’s see tomorrow...

There are already many repetitions of songs between the two, aren't there? 🤔

Now, I can not wait to find out how your next test will turn out.

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