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The "Shuffle my music" feature is getting worse


I have used the "Shuffle my music" feature for many years and have never had any kind of issue.
https://support.deezer.com/hc/en-gb/articles/115004269049-Favorites#how_to_shuffle_your_music
In the past, it always added songs from all my favorite tracks, albums, and playlists to my listening queue. It was great, one of my favorite features. Now, instead, it is broken. Paradoxically, it was better when I had fewer favorites, as if surpassing a certain threshold made Deezer's algorithms unable to manage them anymore. Now it seems to consider only the recently added favorites from the last month, which it cyclically replays in a repetitive and annoying manner, while ignoring all my history from previous months and years, which it never selects. This is not normal. It has never been like this until a few weeks ago.
It does not seem like an issue with my devices at all, because it occurs with both the Android App on my phone and the Web Browser on my notebook.
I also noticed "Shuffle my music" in the Deezer Web Browser version used to add 50 songs from my favorite tracks, albums, and playlists to my listening queue until a couple weeks ago, while now it adds only 10-20 songs and it does keep selecting the same ones over and over. Almost half of the songs has always been shuffled the previous time or the time before.
As I said, there are thousands of favorite tracks, playlists and albums it should choose from, but it is so bad and repetitive now. Has no one else noticed this feature has been getting worse lately?
Thanks

56 replies

  • Guitar Hero
  • 7 replies
  • January 21, 2025
Leonídia.Deezer wrote:

Hi ​@geo79! Thanks for letting me know about this!

This is actually a known issue, and our developers are already working on a fix.

 I’ll keep you updated as soon as there’s any news! 😊

Honestly, have tech firms given up on testing anything? Deezer is a disaster for this. Do some work, role it out, people complain, we're working on a fix. Months later, nothing.

No - please just stop releasing stuff without a proper testing process.

This has happened so many times in my years of using Deezer. Why do fixes to very recently created issues take months or years to fix?

The only thing stopping me moving right now is an annual sub and the moaning I'll have from family members when they need to move playlists elsewhere. Once the sub is up, that's it though.


  • Author
  • 397 replies
  • January 20, 2025
geo79 wrote:

It seems like this problem is not fully corrected from a couple months ago, especially with the repeat songs coming back.

Unfortunately, I can confirm that I am experiencing this same issue lately. ☹️


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  • Rising Star
  • 20 replies
  • January 15, 2025

Thank you!


Leonídia.Deezer
Ultimate Superstar
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Hi ​@geo79! Thanks for letting me know about this!

This is actually a known issue, and our developers are already working on a fix.

 I’ll keep you updated as soon as there’s any news! 😊


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  • Rising Star
  • 20 replies
  • December 3, 2024
awesomemac wrote:

So if you want to use the shuffle button, nothing happens or it doesn’t work the right way?

Both.  It’s being extremely temperamental.  Over the last couple of weeks I’ve noticed a lot of repeat songs even though I thought Deezer had fixed it a couple months ago.  (See earlier in this topic.) 

Today, hitting the “Shuffle My Music” button will do nothing about 90% of the time on all three platforms that I use (Android app, desktop app, web browser).  I did just get it to work on the web browser, even though I had made no changes.  It gave me a normal length queue, but with quite a lot of repeats from previous shuffle sessions.

The desktop app worked once and gave me a queue with ONE song (haha) and didn’t add more after it.

It seems like this problem is not fully corrected from a couple months ago, especially with the repeat songs coming back.


awesomemac
Superuser
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  • Superuser
  • 1888 replies
  • December 3, 2024
geo79 wrote:

…. the Shuffle button just does nothing despite having almost 1000 albums in my favorites….

So if you want to use the shuffle button, nothing happens or it doesn’t work the right way?


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  • Rising Star
  • 20 replies
  • December 3, 2024

Is Shuffle just not working at all for anyone else (again) or is it just me?  Tried on Android, Windows app and web browser and the Shuffle button just does nothing despite having almost 1000 albums in my favorites.  I’ve also noticed that the repeat songs were creeping back quite noticeably when I was able to use it yesterday.


  • Author
  • 397 replies
  • October 9, 2024
JRR wrote:

But I get the feeling that certain artists come up again and again and sometimes I even get the same song three times in a week. With my library and a proper shuffle feature I should not even listen to the same song twice in my whole life 😆 

Sometimes I feel this way too, but it is a very slight and bearable flaw. If I notice that a song comes up too often for my liking, I just skip it, and it doesn't seem to me that this affects the quality of the shuffle, so I'm happy with it.

awesomemac wrote:

@JRR I had the same experience, 20 songs when using Android. And 4 of those 20 songs are not from favourites I would ever listen to.

This was one of the many issues I reported in previous months, but in the last few weeks it seems to be fixed for me. I have no idea why it is different for you now... 😓


awesomemac
Superuser
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  • Superuser
  • 1888 replies
  • October 4, 2024

@JRR I had the same experience, 20 songs when using Android. And 4 of those 20 songs are not from favourites I would ever listen to.


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  • Rising Star
  • 24 replies
  • October 4, 2024
martin.vidan wrote:

I recently noticed that when I use the 'Shuffle my music' feature on Deezer, it also plays songs that I don’t even have in my favourites or in any playlist. That really annoys me.

Hi, maybe you tried this, but just in case… It worked for me as I was not aware of this button in the new version. Switch off “automatic recommendations” next to the playlist header


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  • Rising Star
  • 24 replies
  • October 4, 2024
Marcormark wrote:

I tried turning off the "Synchronized Queue-list" feature on all my devices, and now the "Shuffle my music" function with the Web Browser on my notebook has returned to normal: it adds 50 randomly chosen songs from all my favorite tracks, albums, and playlists to the listening queue.

However, the problem with the "Shuffle my music" feature persists on the Android App: it still adds 12 songs to the listening queue that have nothing to do with my favorite tracks, albums, and playlists.

Maybe things are starting to make sense, though. I suspect the issue was introduced in the last month updates to the Android App, which maybe @YannickG did when I had not yet, and now we have both. It breaks the other devices only if I activate the "Synchronized Queue-list" feature, but the cause is probably just in the Android App.

Hi, thank you for your comment to my question on the other thread and for your workaround here.

First of all, following Leonídia.Deezer advice (thank you for that) I turned off the “automatic recommendations” which I was not aware of and so stopped listening to music that was not in my library. This feature in fact is something like a much better Flow feature when you turn it on, as you can listen to your library (not only artists and genres) and get a suggestion every now and then which is just great to me. 

But overall the performance of shuffle my music is quite random now, I have to say. Far from what it used to be. For a few weeks this feature was clearly the same as Flow, even “shuffling” the same songs out of a library of over 50.000 tracks.

Now I usually get a 50 track playlist to start with, and many times I get songs never played before. But I get the feeling that certain artists come up again and again and sometimes I even get the same song three times in a week. With my library and a proper shuffle feature I should not even listen to the same song twice in my whole life 😆 Other times I only get a short list and it will even stop playing reporting an error once the last song ends. In android I usually get only 12 or 20 songs and the repetitive pattern is much more noticeable.

 


  • Author
  • 397 replies
  • October 3, 2024

I really don't know how it is possible that they may have solved the problem for some of us only to see it start affecting other users. 😱
Hopefully clearing the cache helps.


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  • Rising Star
  • 20 replies
  • October 3, 2024
Marcormark wrote:

I tried the "Shuffle my music" feature both on the Android App and on the Web Browser version, and it seems they have finally fixed it!

It seems to be working once again for me as well.  Tested on Android app and Windows desktop app.  Decent length shuffles with little to no repetitions.  Seems to be pulling from my entire library of favorites.  And as an added bonus, they finally fixed the broken Favorites tab in the desktop app which had been broken for me ever since the rebranding!

martin.vidan wrote:

I recently noticed that when I use the 'Shuffle my music' feature on Deezer, it also plays songs that I don’t even have in my favourites or in any playlist. That really annoys me.

Try clearing your caches and logging out on any devices that you use for Deezer.  Wait a bit, then log back in and try your Shuffle again.  Seems like they’ve fixed it but clearing out the old cache might be an important step.

 


martin.vidan
Guitar Hero
  • Guitar Hero
  • 8 replies
  • October 3, 2024

I recently noticed that when I use the 'Shuffle my music' feature on Deezer, it also plays songs that I don’t even have in my favourites or in any playlist. That really annoys me.


  • Author
  • 397 replies
  • October 2, 2024

I tried the "Shuffle my music" feature both on the Android App and on the Web Browser version, and it seems they have finally fixed it! There are no longer tracks outside of my library; even turning the "Synchronized Queue-list" feature on again, it keeps selecting songs from my favorite tracks, albums, and playlists. There may still be just a few too many repetitions here and there, I would say among the songs I have listened to the most or that I have preferred recently, but it is no longer so annoying and works much better than it did in the last three months.


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  • Rising Star
  • 20 replies
  • September 10, 2024

That’s good news.  Thanks for sharing.


  • Author
  • 397 replies
  • September 10, 2024
geo79 wrote:

Shuffle is still not working properly.  No official solutions from Deezer after a month. 

They finally got back to me yesterday. They should update the algorithm next week to reduce repetitions and remove those glitches that introduce traces from outside the library.
Fingers crossed! 🤞


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  • Rising Star
  • 20 replies
  • September 10, 2024

Mine still keeps adding music that is not in my favorites on all three instances - Android app, desktop app and web browser.  The only way to get it to behave temporarily is to clear caches, log out on all and then ONLY use the web browser version.  But eventually it starts acting up again.  This means I can’t use Shuffle while driving, and that sucks.


awesomemac
Superuser
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  • Superuser
  • 1888 replies
  • September 10, 2024

My shuffle is working. And with favourites I like or would like, but the shuffle playlist is just 23 songs.


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  • Rising Star
  • 20 replies
  • September 10, 2024

Shuffle is still not working properly.  No official solutions from Deezer after a month. 


  • Roadie
  • 1 reply
  • August 25, 2024

 

Yes! I’m glad the workaround is restoring the 'Shuffle my music' feature in the Web Browser version. Sadly, no luck for the Android App yet. 

By the way, for video editing, you can try – it's really handy!

 


  • Roadie
  • 1 reply
  • August 24, 2024

Give a try to spotify to get satisfactory functionality,


  • Author
  • 397 replies
  • August 23, 2024

Yes! I am very happy my workaround is effective for you as well and somehow restores the "Shuffle my music" functionality as it should at least in the Web Browser version!
Unfortunately, there is still no hope for the Android App.


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  • Rising Star
  • 20 replies
  • August 23, 2024

A short update.  I logged out on all my devices, waited a bit, logged in only on web browser, and it actually gave me a 48 track Shuffle that pulled from my whole library of almost 400 artists, instead of the dozen it was previously stuck with.  Will try on other devices later.


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  • Rising Star
  • 20 replies
  • August 23, 2024

@Marcormark Sounds like Deezer should give you some free months for all this bug testing since you’re literally doing their job for them. Thank you for your efforts!

For me, the web browser version is still stuck giving me a short, repetitive Shuffle with the same dozen artists every time.  And it’s frequently the same songs that keep showing up in every single Shuffle too.


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