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Hitmaker
Oct 2, 2024 7:19 PM UTC
Answered

The 'Favorites' & 'Favorite Tracks' need to be separated.

The 'Favorites' & 'Favorite Tracks' need to be separated.

I get that you need to pay for the ‘Favorites’ , but having to pay for ‘Favorite Tracks’ is a bit much.

It was implemented today (Oct. 2, 2024) without warning & it’s an unwelcome addion to Deezer.

Leonídia.Deezer
Community Manager
Oct 23, 2024 10:21 AM UTC

Hi @strerd, thanks for your message!

We are currently testing some new journeys and experiences around our features, which means some changes might be either permanent or temporary.

As a free user, when you try to play an album, playlist, artist, or favorite track, you will get a mix inspired by that selection rather than the actual content.

I appreciate your understanding while we test these new options!

7 replies

Nina Nebo
Superuser
Superuser
Oct 2, 2024 7:32 PM UTC

 

Hi @strerd !

 

Here is link about Favorites and how Favorites is organized :

https://support.deezer.com/hc/en-gb/articles/115004269049-Favorites

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
strerdAuthor
Hitmaker
Oct 2, 2024 8:26 PM UTC

I’m using Deezer Beta. I didn’t think to close out of Deezer & re-enter.

Jaime.Deezer
Community Manager
Community Manager
Oct 5, 2024 3:05 PM UTC

@strerd I am not sure I understand.
Could you please share a screenshot showing what you mentioned above in order to help you?
Thanks 

strerdAuthor
Hitmaker
Oct 5, 2024 8:34 PM UTC

‘Favorites’ & ‘Favorite Tracks’ go to the same place.

I have an option to sign up for a paid account but I go ‘Play a mix by this artist’

.

I’m on Deezer beta free account.

Leonídia.Deezer
Community Manager
Community Manager
Oct 23, 2024 10:21 AM UTC

Hi @strerd, thanks for your message!

We are currently testing some new journeys and experiences around our features, which means some changes might be either permanent or temporary.

As a free user, when you try to play an album, playlist, artist, or favorite track, you will get a mix inspired by that selection rather than the actual content.

I appreciate your understanding while we test these new options!

strerdAuthor
Hitmaker
Oct 23, 2024 2:51 PM UTC

You’re going the same way as Spotify. I came here from Spotify - the changes made me stop using it.

Please don’t go down there.

Leonídia.Deezer
Community Manager
Community Manager
Oct 25, 2024 7:57 AM UTC

Hi @strerd, thanks for sharing this.

I get your concern, and we’re really focused on keeping Deezer a unique and enjoyable experience.

Feedback like yours is important and helps us know what matters most to our listeners.

Please keep sharing your thoughts—they truly help us improve!