Features & Feedback

I’ve been subscribed to Deezer Hi Fi for years. I use my phone as my audio source quite a bit, and with flac files that I have on hard drives, I use players that have extensive EQs and audio boosts/tweaks so that I can get the best sound from whatever speakers/headphones I am using at the time. I take the time to set profiles for them, where available, so that I can quickly just put on some music in pretty much any routine situation and I know that it’s going to sound consistently good. That’s kind of the point of having a hi-fi account… Anyways, I never use my phone’s built-in EQ because it’s just garbage. I understand if Deezer doesn’t want to focus on developing audio tools…. kind of… but you should at least allow us the option to use whatever other tools we have on our devices. Why am I paying extra to stream high quality music, only to have it downgraded by the app itself?

Why is this the case? His music is on other platforms but not on Deezer for some reason. Only a little part of his discography is available.

Why is it impossible to find original masters of older records. I dont want to be obliged to these over compressed remasters all the time. I like dynamic music.

Deezer should not platform creators who advocate for the indiscriminate death of any group of people. Ye has a larger listenership than there are living Jews remaining on the planet, and his message cannot continue to be spread or funded. Please do not tell me that Deezer’s policies include platforming and paying known nazis.

Good day I recently bought a new Hisense TV with the new Vidaa OS...   And once I logged into my Deezer app, the Thumbnail/Album Art Quality is very blurry and bad… Is anyone else experiencing the same problem? And can this problem be fixed with an update? Feedback will be appreciated...  Thanks K

I’m one of the users on a family account, and all of the profiles have their own personalised deezer year, but instead of my own I can only see the main profile’s deezer year… I tried uninstalling then reinstalling the app, and I tried on desktop but no luck, it’s still the wrong profile. 

When does Deezer start service in Korea again? I live in Korea and I use Deezer in some way. But some of the albums are unable. And there are some uncomfortable things. I want formal Deezer services.

previous track button should always rely on “PREVIOUSLY PLAYED” and not “CURRENT PLAYLIST”

Hello (Bonjour),Encore une enterprise liée au super profit et on ne fait plus de development ?Il est temps de corriger la dette technique et avancer sur les development .podcast sur Sonos (comme spotify) Caster depuis app deezer vers sonos (comme spotify) Ajouter un vrai “my daily” (comme spotify) Avoir un peu plus d’impact dans les pays asiatique, beaucoups de musiques sont introuvable par rapport à Youtube musique ou spotify. L’application n’est pas très stable a certain momentTime to wake up !!LA HIFI c’est bien ! mais si c’est pas utilisable c’est triste.Bien cordialement

¡Hola! 😊 Mi idea es actualizar un poco la interfaz de deezer, no se como lo consideraran pero seria bueno que actualicen el mini player con una barra flotante como tienen Spotify y la aplicacion de Sonos. Y actualice los íconos de la aplicación móvil para que sean más agradables e intuitivos. 

We should be able to access our previous years annual summaries, so we can see how our music taste has developed. 

I have listened to music a lot this year and a lot of it was on deezer and im wondering my yearly doesnt work as its the only streaming site except for yt and sc I use and I was rly happy to see my yearly, I’d love it if u could fix it for me, thank you. 

I love that i can use deezer with my watch only and stream music wherever i want, but there is a huge issue with that solution. As it stands we have deezer connect, great now i can remotely control my pc from my phone if i want to, we have app on wear os3 devices such as galaxy watch 4, why can’t i use my watch to remotely control other devices connected to deezer account?This functionality should be on the app by default not as a feature request. Please investigate and check if it is possible to implement connect into wearOS.

I have try everything but songs don’t seem to be downloading it is really frustrating 

Deezer premium sounds better than Spotify Premium High Quality and Tidal HiFi in my opinion but the app is buggy and not as good as Spotify or Tidal. Get rid of the Android bugs such as playback retry errors, music not syncing correctly across devices, widget layout and animation issues opening the app then 5 stars!

Did you guys seriously for the second year running fail to meet timings on end of year features Spotify has and then yeet a feature into Prod thats broken with no testing?  As a product manager it’s disappointing how you guys continually fall short and I wish i could help. 

I’m a new subscriber. The first listening session was Pierre Boulez conducting Stravinsky’s Rite of Spring. This is a nearly continuous work and it was ruined by breaks in the recording at various points. What is the reason for this? It’s not on the original recording. On the positive side I listened to Harnoncourt’s Beethoven 4 and 5, which were absolutely stunning. However I was really disappointed with my first experience and it’s turned me away from listening to it again. Any tech answers please?

Many songs don’t have or have a wrong lyrics. It is very bad, because some months ago, this issue worked better.

I am a 39-year-old french man. I don’t like the Deezer website and app to use “tu” to address me, I would like it to use “vous”, because to me “tu” is used to address to kids and to very relatives, which I’m not with Deezer. The formality concept, actually exists in most of the languages, and I think many non-kid, non-teenager users would prefer to be addressed in a more formal manner. The choice of formality could be based on the birthdate of the user, which is set in the user settings, or - better and less discriminating - on a new parameter in these settings.

I’m guessing that this started with the last update: but suddenly I get duplicate scrobbles on LastFM when i go via Sonos. All is OK when I play from Deezer, but from Sonos app I’m getting duplicates. Sometimes the track is slightly different name, but basically the same track. Sonos is NOT connected to LastFM, so it isn’t that. Any ideas? I’ve uninstalled everything and reinstalled and still the same problem

I am paying for a family premium account TO NOT HAVE ANNOYING ADS. Why are you conning you customers by running constant ads that keep repeating while listening to radio or podcasts???? What a bunch of crooks!! Do you think we wont notice? What do you have to say for yourselves? Is this how you reward customers for paying for a subscription?I will be reporting you and cancelling my subscription. What a bunch of crooks!!

How can I connect another phone to my Deezer account?

I have again the same issue as a week ago.The problem concerns only some titles, not all.Two examples for today :  ​​​​​​​​​​​​​​ Charm of Orion by Marie Bruce (and other artists).I get this message : But if I search for the artist (Marie Bruce), and then the right album (Moon Chants), the song is well available :  Castle in the clouds (Beverley Craven)   Although in this last case, the search is successful when I add “by”

I’m getting really pissed off with this app all I want to know is how do I get free deezer just gives you the run around I’ve paid enough for this app for years No more 

If I try to play a symphony (e.g. the Herbert von Karajan recording of Beethoven’s 7th), Deezer plays one movement, then moves on to a piano sonata or a different symphony.  How can I get get Deezer to play a whole symphony without having to make a playlsit for each symphony?