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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 932 Topics
  • 4,998 Replies

932 Topics

G
Runaway Baby
Greg SymanskiRunaway Baby
posted in Features & Feedback

kbps

Where does it say it's streaming 1411 kb per second I know it says hi-fi

8
A
1 year ago
J
Lover
Jorge.FloresLover
posted in Features & Feedback

Over 15% battery drain with the app not being used

Since last update (February 2024), my Deezer app is draining a lot of battery, over 15% of my Samsung S24, it used to be less than 4% (while in use), in this case not in use.Please check what it is happening.

3
Leonídia.Deezer
Community Manager
1 month ago
S
Runaway Baby
sparky16Runaway Baby
posted in Features & Feedback

Shuffle

Hi , it may be a daft question ….but what does the black dot under the shuffle symbol mean , as you can turn it on and off  it must have a use , been wondering this for a while now . 

3
A
1 year ago
T
Tiny Dancer
tester115Tiny Dancer
asked in Features & Feedback

Deezer keeps logging me out just after login

My deezer app keeps logging me out anytime i login.This started some weeks ago. it happened all of sudden.Using version 7.0.2.75 

1
A
1 year ago
S
Runaway Baby
shawnCRunaway Baby
posted in Features & Feedback

I Liked One Song, Not the Entire Artist!

I've run into a frustrating issue with Deezer's recommendation system recently. I happened to like one single song by an artist, so I gave it a "like." But ever since, Deezer has been bombarding me with notifications about all of this artist's new releases and related content – even though I only liked that one track! I paid more than 100 euro per year just to see promoted music?

6
M
Lover
4 days ago
C
Tiny Dancer
Chanté FerreiraTiny Dancer
asked in Features & Feedback

Podcast episodes not deleting

Episodes of podcast are not deleting. Nothing happens after I try to delete them. They normally went red and then was removed. Now I'm stuff with really old episodes just stuck there.

1
FriskyProdigy
Deezer Legend
2 years ago
K
Runaway Baby
kolmaRunaway Baby
asked in Features & Feedback

Same song from favourite artist in the flow

Hi! I've been using Flow most of the time. I have some favourite artists, but what bothers me algorithm somehow offers me all the time same song or maybe only a few. I.e. favourite artist is Foo fighters and all what is suggested to me is one or two songs. All over again. And they have so many songs.Is there any way to improve this? And here is also a positive feedback. Since I'm listening Deezee, mainly Flow for years, I had opportunity to get many new artists. Thank you!

9
P
Tiny Dancer
1 year ago
R
Runaway Baby
RyeAndBeerRunaway Baby
posted in Features & Feedback

Some feedback of a new Deezer customer

Hey! I’ve tried to switch from Spotify to using Deezer a couple of weeks ago, mostly because of the FLAC quality and Spotify annoying me by giving worse and worse music suggestions and shuffle playing the same music over and over again. And I want to give some feedback of my Deezer onboarding experience to maybe improve some things. While I really like the core features of Deezer I am also really, really struggling to finally replace Spotify with it. For example I learned, that it currently is impossible to use Deezer as music source in Google Home in most parts of the world. Which is disappointing because I used Spotify as music alarm Clock on Google Home. And also for some background music while reading in bed. Which means with Deezer that either I now have to get along without these things or that I have to come up with a likely worse self-built solution - if even doable. Also I don’t get why Deezer allows itself to be shut out by Google like this. Since it is basically forcing Spot

1
Yula
Moderator
1 year ago
THE ROCK FiLES
Runaway Baby
THE ROCK FiLESRunaway Baby
posted in Features & Feedback

Deezer Free, or off to Spotify?

Hey fellow musicians, this message we wrote to Deezer Helpdesk, Wonder what you think of this. For us the end of Deezer Free is a very very very bad idea..!  Dear Deezers, all of a sudden I get the message on my phone: "Deezer Free is not available in your country". Grr$#%@#. This is really stupid and unheard of. Some of the people I know of stream music via Deezer Free. I have my music on your platform and I want it to be available for free too. Not only via an account one has to pay for. So I want you to make it possible again for everyone to be able to listen Deezer Free..!Deezer already has to stand in the shadow of Spotify, please don't make it worse for yourself and for us the artists. I like to promote Deezer but only if it's free available.

4
THE ROCK FiLES
Runaway Baby
8 days ago
C
Lover
CupartLover
asked in Features & Feedback

Music Quiz loads blank page

I have latest version of Deezer on my Mac, and the newly added Music Quiz just comes up with a blank screen… Doesn’t matter which year or genre I chose, it still comes up blank...  

7
A
1 year ago
G
Runaway Baby
Gabriel666
asked in Features & Feedback

Why i cant scroll down in my desktop deezer app in windows?

I try to scroll down in the app but i cant and i dont have scrolling bar either.

1
Yula
Moderator
11 months ago
G
Lover
Gabriel.Eugenio.DvoranenLover
posted in Features & Feedback

Where is the so-called ‘experience’ that deezer talks so much about?

Deezer, with its new vision of becoming a platform for experience in everything related to music, seems to be in decline, due to several factors:Inattention to the Global Community: The company has been accused of not listening to its global community, with several features requested by users being ignored and several bugs reported some time ago still unresolved. Removal of Features and Discontinuation on Some Platforms: Recently, it was informed by the French community that the Deezer app for Xbox has been discontinued. Link Unnecessary Rebranding: The company carried out a rebranding that many consider unnecessary at the moment, mainly due to the worsening of the user experience. Ineffective Marketing: The company’s marketing has been criticized for being arrogant and ironic with users on social networks, giving the impression that the marketing team is made up of children.

1
Leonídia.Deezer
Community Manager
5 months ago
T
Tiny Dancer
TestHTC1Tiny Dancer
asked in Features & Feedback

Google Assistant Search track for preview with Android Auto

Using Android Auto with Google Assistant and Deezer to search and play a track. There is a FAQ on Deezer somewhere where it says Deezer does not accept track searches through AA via voice command.  I don’t know if that’s why I’m having this issue, but it’s annoying because it works partly.Note, I use a free account, so feel free to tell me below is normal for a free account and I’ll move on.But I fail to understand why it would be so convoluted  that it almost does not seem like it was designed this way. Voice Command: Hey Google, play song title by artist on deezer app Google replies: ok, requesting song / artist on deezer app Nothing plays on car stereo When I look at the Deezer app on the phone, it shows the song is previewing (30s preview countdown) But because AA is managing audio, I can’t hear the preview If I open the Deezer app on AA in the car console, I can sometimes hear a blip of the preview, before FLOW apparently takes over or plays some random song Deezer is trying to pr

1
Yula
Moderator
1 year ago
C
Runaway Baby
Christele BxRunaway Baby
posted in Features & Feedback

i paid 19.99 for an application that DOES not work!!!

application is totally disfunctional.-impossible to load downloaded music when offline!!!-always stuck on one song that seems rotten and making me the application fails - but it's not possible to unselect it from download- download with mobile data even if this function is not selected- application freezes when I want to change the "download on mobile data" I just try to rate the application and add a message and got "an error occured" message. I spent days to download again my music after the last installation and it is really a tragedy. Please inform me when you will have a tested / stable version I'm on Android 10Deezer 7.1.5.26 

9
C
Runaway Baby
5 months ago
S
Runaway Baby
spunkynannyRunaway Baby
asked in Features & Feedback

free deezer

I’m getting really pissed off with this app all I want to know is how do I get free deezer just gives you the run around I’ve paid enough for this app for years No more 

5
Johnathan.Deezer
1 year ago
L
Runaway Baby
Luca TomboliniRunaway Baby
asked in Features & Feedback

update to high fidelity: is library automatically updated?

As per title i would like to know if existing offline library is automatically updated when you move the settings to high fidelity. Thanksluca

3
A
1 year ago
KDAM71
Lover
KDAM71Lover
asked in Features & Feedback

Track for which I clicked don't recommend is played again a little while later in flow-chill

I am listening to flow-chill. There was a track for which I clicked don't recommend. A little while later it was played again. The track is called Jolene and played by Suzan en Freek. See screenshot. 

8
KDAM71
Lover
1 year ago
K
Tiny Dancer
Kay KayTiny Dancer
posted in Features & Feedback

Constant adverts on Deezer Free

Deezer please can you explain why there is so many Covid-19 adverts I literally hear the adverts at times 5-6 times within 20minutes. Very very annoying 😡 to the point i feel like deleting deezer altogether it is to much. I also have Spotify and i hear adverts but nowhere near as much as yourselves. I then get adverts advertising add free for £9.99 per month. It is as if you are playing ridiculous amounts of adverts especially Covid-19 ones to encourage customers to upgrade which is not good at all. We hear enough about Covid-19 on the news daily we shouldn't have it drummed into our heads more just whilst listening to music something really needs to be done about this!!!!

3
GropplerZorn
Deezer Legend
1 year ago
L
Runaway Baby
lordgoomyRunaway Baby
asked in Features & Feedback

Some Feature Suggestions

Hello, all!First, I’d just like to say I recently switched to Deezer from Spotify and I’ve been LOVING IT! It’s so cool to have hi-fi streaming, and I really like the music suggestion algorithms here a lot better. The platform itself just feels more intimate, there’s something about it I can’t get enough of.In any case, there are some features I would love to see rolled out if possible! It would really help me in my music curation/playlist building, and it’d make me smile :DPlaylist folders - this one is simple enough, I think! I have 163 playlists (and counting!), and being able to sort them apart from each other would be really helpful, especially since there are so many different genres represented across them. Folders inside of other folders would be cool too, since I just like to be organized ;)Ability to view what playlists songs are in - this one is something I’ve been dying to have for AGES, in all the platforms I’ve used! It would be so cool to see what playlists I’ve put a so

2
bluezzbastardzz
Deezer Legend
1 year ago
B
Runaway Baby
Bangkok RockRunaway Baby
asked in Features & Feedback

Which geographic regions are you planning to not focus on?

Hi,I love deezer, thanks for your hard work.I know deezer doesn’t make playlists for Southeast or South Asia.I recently read that deezer is planning to focus less on some regions.Which geographic regions does deezer not focus on?Thanks 

2
A
1 year ago
G
Runaway Baby
GlowkeyRunaway Baby
asked in Features & Feedback

Why does the web app not have a play next / add to queue button ?

As the title already says.I don’t get why such a feature would not be available to users.Now as it stands, every time I search for a song I can only play it which starts a new mix/playlist.Only option I have is to add the song (I searched for) to my favorites or to an existing playlist, or I can start a mix / playlist from the song. How does this make sense to anyone who develops this app ?Deezer, do you even read your feedback?

6
MrHaroldA
Tiny Dancer
1 month ago
T
Runaway Baby
tiekhereRunaway Baby
posted in Features & Feedback

Compliation Album Tracks Replacing Playlist Songs

When a band comes out with some kind of compilaiton album, those tracks replace tracks in my playlist. Why? I want the tracks from the album they’re on, not the compliation album. Please stop this automatic rearrangement of the playlist I’ve spent so much time creating.

3
Nina Nebo
Deezer Legend
7 months ago
M
Tiny Dancer
MeropeBryceTiny Dancer
posted in Features & Feedback

Statistics

Hi!! I would love to get some statistics for my account, like the amount of times I listened to a certain song. A wrapped, but that you can look up that information whenever you want and about any song. This is actually something I really want to know more about, and I've already downloaded a couple of apps for this but they all didn't work. So, Deezer, please add this feature!!

1
Yula
Moderator
2 years ago
N
Tiny Dancer
norbiwasTiny Dancer
posted in Features & Feedback

apple tv app

When will you finally prepare app for Apple TV. All other music streaming services have it , it will leading platform for tv set top boxes. It is really annoying and I see a lot of votes requesting such supported app. 

1
Yula
Moderator
10 months ago
G
Runaway Baby
geenzoRunaway Baby
asked in Features & Feedback

Deezer app on Samsung TV

I have a quite a big problem on the Samsung TV app.   When I choose one of the artists from my favourites I only see a very partial list of their discography… that doesn’t happen on the iphone app. Is it something known? Will it be fixed? Thanks

3
Yula
Moderator
2 years ago
TERMS OF USE DEEZER COMMUNITY SITE