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One Hit Wonder
Apr 21, 2022 2:22 AM UTC

deezer keeps logging me out on the latest version

Hi this is Dylan I'm for some reason having problems with my deezer app logging me out I don't know why this happening but please fix it as soon as possible thank you

53 replies

Roadie
Apr 28, 2022 7:08 AM UTC

You guys suck really bad...fix the freaking app okay ...fuck....ahhhh

Utrillice
One Hit Wonder
One Hit Wonder
Apr 28, 2022 4:06 PM UTC

You guys suck really bad...fix the freaking app okay ...fuck....ahhhh

Honestly..smh it's so frustrating having to go through this for so long without them even attempting to take the initiative to fix the damn app and servers. All we're getting is the same fucking solution over and over again by customer service. Like it's not working... 😑

Roadie
Apr 28, 2022 10:14 PM UTC

Man. I'ma keep checking on here every now and then to see if the app has been fixed. But in the meantime, I'll be using spotify.

Roadie
Apr 30, 2022 1:07 AM UTC

Mine logs me out too but when I logged back in I could only listen to 2 playlists cause the others and my albums wouldn't load even if I'm online

Guitar Hero
Apr 30, 2022 6:09 PM UTC

Broooooo... this is becoming frustrating.. 

Guitar Hero
May 1, 2022 6:31 AM UTC

Same here. I'm using the official app. Please fix :)

Yula
Deezer Staff
Deezer Staff
May 1, 2022 9:19 AM UTC

Hello everyone, 

this problem is fixed by reinstalling the app from the App Store. 

If you are still being logged out after reinstalling, 

please contact our Support here.

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Guitar Hero
May 8, 2022 6:15 AM UTC

Hello everyone, 

this problem is fixed by reinstalling the app from the App Store. 

If you are still being logged out after reinstalling, 

please contact our Support here.

Ok so let's get this straight, we complain about the app logging us out, you tell us to install the beta or an older version, the same keeps happening, and now you tell us to just install the normal app again? What kind of logic is that? Complete bullshit. Done with this app and the horrible costumer service.

Roadie
May 21, 2022 6:02 AM UTC

Dudddddde, this issue legit made me switch to Apple music. Worst part is that I still think that deezer is better, IF IT WASN'T FOR THIS BS BUG 

Yula
Deezer Staff
Deezer Staff
May 25, 2022 11:32 AM UTC

Hey there, you don’t have to install the beta or an older app. 

The issue is linked to non official version of the app. 

If you reinstall the app from the offical App Store, it will solve the issue :) 

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