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All my notification settings are turned off but Deezer continues to send notifications.

  • March 16, 2024
  • 1 reply
  • 29 views

I disabled all notifications but I still get notifications from Deezer. How can I cancel these notifications? See screenshots please

seems to be a bug related to Deezer.

https://i.ibb.co/nP715kW/deezer-notifications.png

https://i.ibb.co/Q8gt24f/deezer-notifications-web.png

 

System:

Chrome 122 / Windows 10 22H2 / Deezer browser (not Windows app)

 

 

 

Best answer by GropplerZorn

Hey there @Ju1 

I think these in-app notifications of new releases with the bell icon in the upper right corner cannot be disabled on the notifications preferences page. You can only choose between mobile push notifications, email, and text messages, but not in-app notifications.

You can always try contacting the Deezer Support Team so a ticket can be opened, and an agent will look into your account and help with your request.


Apologies for the inconvenience. Best of luck.

G

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GropplerZorn
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  • March 16, 2024

Hey there @Ju1 

I think these in-app notifications of new releases with the bell icon in the upper right corner cannot be disabled on the notifications preferences page. You can only choose between mobile push notifications, email, and text messages, but not in-app notifications.

You can always try contacting the Deezer Support Team so a ticket can be opened, and an agent will look into your account and help with your request.


Apologies for the inconvenience. Best of luck.

G


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