Search function is completely broken since the the rebrand

I haven’t seen this before, but like you said, if you don’t know it, you won’t miss it.

Using the web or the Android app, same result:

Perhaps if one of the Community moderaters can forward this again, when they are back from vacation:

@Jaime.Deezer or @Alfredo.Deezer?

I was going back and forth with support providing examples, software and os versions etc at thr beginning of june

Here is another example that I gave at juli 21st when I asked for an update

https://deezer.com/search/Dominator/album

Back then the current version of the app showed a result of 53 albums.

The older versions of the app showed 296 albums.

What is even worse is that I got a reply back that the search was gradually update to give a smooth and better experience but nobody bothered to take 5 minutes and actually check if it did.

I replied back and never got a response, recently sens another email recently but no response.

To me it is as if they don’t care that only a fraction of the albums are shown and the strange behaviour (I hope I still have the screencapture somewhere but it is all uploaded on the zendesk environment but I no longer have the url for it since I provided as much info as I could, steps to reproduce and thinking that it would be solved by now. It is not a small amount that it does not show, we aee talking about 243 albums not showing at the time I tested it.

I will just keep using version 7.x for now but it I am not even sure if that is showing me all the results, at least it shows a lot more.

Hello @Ksathral, is the Deezer app on your device updated to the latest version?

Yes and No (because the search is broken)

I am using the current version available on the Google play store on my phone and on my tablet I am using version 7.1.5.81-7010507.

The reason for using the older version of the app is mentioned above v8.x only shows limited results.the app works fine its just missing some stream to device functionality.

I have even provided support with the apk file in case it is needed to resolve the issue.

I no longer have the url of the zendesk page but I have uploaded all thr requested information + screenshots screencaps there and in the email communication I can see that the images etc are still available

In the current version do a search for the word thunderdome and select the albums category.

Do you see the albums shown in the image below?

Below is what the current version of the android app is showing as result

I had the same results on windows app, firefox on windows, I checked at my parents place in case it was somethjng wjth my network, I even asked a friend from the UK to check and he also doesn’t see the albums from the first image.

To me it is as kf the old version somehow use the search as a mobile browser client and rhe current version the desktop version.

But I am not a developer so I have no idea how difficult it is to fix, all I know is that versions 6 and 7 the versions before the logo switch to the purple heart show a lot more results than the current version 8.0.18.7

I reported this on June 6.

One june 8 I received this

Thank you for the information. I do apologize for this inconvenience.
 
I sent your request to the technology department. As soon as they respond, I will let you know.

I then provided some more details about what platforms OS version, storage space on devices, app versions even my samsung tv (although that one will always show limiyed results.

I even provided a screencapture with how the search function behaves by just typing a title which each letter you tyoe it may show up or it dissapears.

If I am looking for a specific album and cannot find it then I’ll try yo find it this way

 Use spotify to search for the content

Then use version 7 to see if I can find it by using one or several words or combinations of the album title (they usually are Various Artists ones) and add it to favourites.

Obviously this is not a great way to do it but I have no idea what is not available and what is available. But I feel lije it's not important enough to fix because almost 3 months later and it's still not fixed.

I don't knokw what else to provide so I thought I will just ask here if anyone has similar examples I think the 3 images clearly show that you search with one word and expect it to show you all res

I was searching here for threads about the search and I came across this post where the second reply shows a screenshot with a search for “voff voff”

It shows 216 albums as search result

I only see 24 albums

@Alfredo.Deezer  @awesomemac  How many results do you see when you search for “voff voff” and then the albums category. With or without the quotes seems to make no difference on my end.

With the older version 7 it does show a lot more probably around 200+ (I am not going to count them 1 by 1 but I made screenshots of the cromite browser on my phone.

In desktop mode (which is similar to what the current version shows for me on several platforms) it shows 28 albums

When I turn desktop mode off and have the browser in mobile view (this is comparable to what the older version shows) it results in 300 albums

https://www.deezer.com/search/voff%20voff/album

Here is the link to the thread

I get 23 albums when seatching for Voff Voff.

This is what I see with an older version 7

I didn't want to take too many screenshots so I made a screen capture of what the olde4 versions show

On the screens below there is VOFF in the artist or album name (except the 2nd result)

And at the end it shows search results for “OFF”

Great.. support ignores me and although you now get more results it is still not showing certain content even worse its now also broken in version 6 and 7 of the android app what a terrible service… Goodbye Deezer