Windows/Mac Deezer Desktop/Web App - Bugs/Issues/Workarounds

Windows store app 5.30.60 running on Windows 11

The sub-menu (Favourite tracks, etc.) works well.

I also get to see the offline error message (title bar) quite often on the PC. But the music is still playing and it disappears after a while.

App V5.30.560

OS : Win10 Pro

Dual Screen (both 100%)

Start Deezer, move the window around -=> Crash 100% within 5s of starting window drag

Actually I just tried, it crashes on a single screen as well, but it takes a little more jiggling of the window.

Desktop stopped working (again) on MacOS, uninstalled it and tried installing the latest. It fails to run as the MacOS security “can’t check the app for malicious software” so blocks it. Made an exception for the new version Deezer, still fails to open fully and crashes out.

Re-installed version 4.18.70, that works but is quite old at this stage.

Guys, this isn't rocket science, it’s only software development. Android, iOS, Linux, MacOS & Windows all have a simple policies for developers to follow to ensure backward/forward compatibility.

Has anyone else had an issue with the newer versions of desktop Deezer on a Mac?

There is no more flow in windows desktop app, it still exists in webplayer though.

Hi there! Unfortunately, both MS Store version and installer version of Deezer do not seem to start on my system anymore.
I am running Windows 10 22H2 and it worked before, but now both versions do not start anymore.

I have tried reinstallment, this did not work. Clearing cache also did nothing for me.

I hope there will be a fix for this!

Deezer 5.30.570, Windows 11

Listening history does not seem to be updating (I think this has actually been a problem for some time), at least without fully closing and reopening the application. However, when you try to play a track directly from your listening history, it seems that the track that plays is the track with the same offset into your actual listening history as the one you clicked, so if you’ve played some more tracks since the list loaded, the wrong song plays.

e.g. when you first open your listening history, it might show:

Song C

Song B

Song A

If you now play Song D, the listening history does not update to show it. However, if you click to play Song C from your listening history (the most recent song in the list), Song D will play (as it was the most recent song you actually listened to), and if you click Song B, it will play Song A.

If you now listen to Song E, everything in the list will now be two songs off, so clicking Song C will play Song A, etc.

Hi @Mithent, thank you for your message.

Before moving forward with this request, can you tell us if you can reproduce same issue in the webplayer - www,deezer.com?

Can you try to record a video where issue is visible. Thanks

Hi @NLYomo sorry for the late answer.

Did you manage to download and use Deezer desktop app?

If not, please try to delete cache again, temporary files, any data corrupted data from previous installations and them run a clean install using this link - HERE

Hello @Akadengdeng sorry for the late answer.

Did you get Flow back? It is only necessary to update the Desktop app to the most recent version - here’s the link - HERE

Let me know if all is back to normal

Hi Leonidia,

I have found the issue indeed. There was an incompatibility with a third party theme tool I use, named WindowBlinds.

Due to a different theme being selected, Deezer could not start. After adding Deezer to the exceptions within WindowBlinds, the app started working again.

But thanks for the effort and the suggestion!

-NLYomo