Windows/Mac Deezer Desktop/Web App - Bugs/Issues/Workarounds

Thanks for letting us know @Paweł Bednarz have you tried reinstalling the app since?

Will pass your comments on!

Hello.

There is a bug on playlist search. It does not search all the tracks from it.

I search for Ti-Mo Remixes and there’s plenty of that, but it just can’t find as well on many other names. The search is useful, it just somehow does not work all the time somehow.

It also can not find Rocco or Bass-T. Many searches just does not work even if list.

I think this is a bug, fix please.

Anyone else having issue that moving window crashes the app? This is in windows 10, app version 5.20.0. Tried reinstalling but that didn’t help

 

I have this issue for a couple of months already.

Currently also at the most recent version 5.30.0.0.

I have 3 displays: 2560×1440 @ 125% scale, 2560×1440 @ 100% scale, 1920×1080 @ 100% scale.

Any attempt to move the main window causes the same crash as you recorded on video. Even jump-moving to other monitor (Shift+Win+←/→).  Resizing the window leads to crashes. too.

Hello.

I can not open on web app these albums.

!

Error

An error occurred, please try again later.

RETRY

Volume 2 opens.

Edit: seems that time fixed :D Now they open.

I found an error in event log caused by WindowsUpdateClient: 0x80073D02: 9NBLGGH6J7VV-Deezer.62021768415AF. Application couldn’t automatically update, so I did manually.

Now version is 5.30.10 and I will check if problem still exists

Thanks @Paweł Bednarz 

Have you checked out our desktop app group here in the community? I think you’ll be a great addition in terms of feedback 

Hey @moxy 

Thanks a lot for the detailed feedback, super useful. I’ve forwarded everything to our devs so that they can have a look 

Search feedback passed on as well @hpguru 

If this is any use to the devs, on the latest desktop update (Version 5.30.10 (5.30.10.48)), I’m finding the downloads stopping on my own playlists instead of automatically downloading when you open the client. I didn’t have this on the previous version. It’s only on the Mac mini M1, downloads are fine on my old intel MacBook Pro.

Not sure if this has been posted or not, but when I try to open the Deezer app for Win10, it asks me to login which I’ve had no issues with before. But now when I click “Log In” it opens a browser window that says “Authentication - You’re in!” but there is no change within the app - it still is at the login screen.

I have tried uninstalling/reinstalling but no difference. I am using the browser app instead for now.

Hello! In the last 10 days Deezer desktop app on Windows 10 randomly crashing 1-3 times a day. Please fix it, thanks!

I ran into this issue immediately after upgrading from 5.30.0.0 to 5.30.10.0. The Deezer app is opened from any web browser from the “You are in!” page (the one which appears after the authentication), but pressing that Open button just clears the Deezer app window and goes back to Deezer log in screen, ignoring that I just logged in. After many attempts I found a way to log in: In the browser, keep the “You are in!” page open for a minute or two. (For the record, I used Edge browser.) Then refresh the page (F5 key) and click that “Open” button again (it appears in the pop-up after few seconds). In my case, the app suddenly authenticated me, displaying big error "404 Page not found” in the central area and usual menus on the edges. Using menus, it was easy to continue listening again.