Windows/Mac Deezer Desktop/Web App - Bugs/Issues/Workarounds

Before few days i updated my deezer windows app and after that it is crushing down every few minutes, what should i do? 
 

i have HI FI Deezer

thank you

We're actually discussing improvements in bug/app testing at the moment @LucSe 

I also have a personal project about to be launched. I'm thinking of a dedicated desktop app group here in the community where the selected few members can give topnotch feedback to our devs on the app. Would you be interested in taking part? It's a bit like this thread, but more of a small private area. One of our best developers is willing to participate whenever possible, so I thought this could be a win-win for us.

The windows app just closes randomly every couple of hours. The most annoying fact is that it loses its position in a playlist so I have to search for that every time. Please, do something about it! Thanks! 

Hey @dkalman @Dmytro Grebinyk 

Sorry to hear that.

Could you please uninstall the app, search for %appdata and delete any Deezer folder you can find. Restart your computer and redownload the app from here, before reinstalling it:

https://www.deezer.com/desktop/download?platform=win32&architecture=x86

Let us know how it goes!

In windows app 5.10.0 everytime i open the queue the quality text (HiFi) becomes ‘low res’until i hover my cursor on the artwork.

The hotkeys are still not fixed when i alt+tab to another app and back to deezer, i still have to click on the app window before my hotkeys work again.

The ram usage is still too high.

If you have windows setup to turn off the screen after a given time, when you wake your screen up, the deezer app interface freezes completely, every button works. The only way to get it work is to minimize the app and bring it back.

The lyrics were broken in 5.0.0, app wouldnt follow the text, only after restart, seems to be fixed now.

These are all the bugs i’ve found so far. I hope i can help with this.

Images:

Sure thing. Happy to help iron out bugs to have a better app.

When I start a number in the Deezer app on my Mac its begins, than stops for a moment and then goes further. This is very annoying. Is there a way to avoid this?

Super thanks @co5oos very useful testing!

I'll be in touch @LucSe 

Hey @AndréZijlmans what version of the app are you using? Are you on Windows or Mac?

Hi, I’m a new subscriber and I jumped right into Deezer Hifi but to be honest it really doesn’t make a good first impression right now due to how broken the navigation is on Windows 10. I’m on version 5.10.0. I noticed someone had the same problem I have right now before v5 but I still have these issues, and I’m on fresh install:

• weird navigation backstack history.
• navigating back sometimes does not go back to previous page, just scrolls in the same page.
• clicking a navigation target sometimes doesn’t do anything (e.g. clicking Playlists), I have to click some other link first then click “Playlists” again for it to actually load the page.
• going to Preferences sometimes just doesn’t work. I have to restart the app.
• (while on Deezer Free) after an ad plays, I can’t play anything. Play button does not respond for both music and podcast. I have to restart the app.

Hey Rudi, I am using version 4.34.0 (4.34.0.32) on a Mac.