Windows/Mac Deezer Desktop/Web App - Bugs/Issues/Workarounds

Can confirm this bug. Deezer just got updated to 5.0.0, macOS version is 11.3.1 — although it’s clearly not a problem with macOS version.

Cmd+W also closes the app instead of “minimizing”, which is clearly unwanted behavior — we have Cmd+Q for that.

Media keys in locked screen:

It is broken after upgrading to version 5.0.0 (5.0.0.38).

Deezer on Windows no longer respects output device setting.

I have the app set up to play through my hi-fi, and not the default system output. It worked fine until recently.

Now as I launch Deezer app it plays the first song through the default output, not the selected one. After I skip the track it goes back to normal, but it is annoying new bug.

This is related either to recent  Deezer updates or Windows 21H1 update or both. Other apps still work fine, so I suspect Deezer.

Version 5.0.0 poorly tested. Preferences or account settings page sometimes does not show up, depending on the current view. Back and forward buttons have no history whatsoever - you can sometimes go back one step and that’s all. I’d like to freely explore playlists and browse other albums while listening to something, lack of history is really detrimental here.

Queue button does nothing when playing mix. Is this by design? I’d love to see what’s next and what was playing few minutes ago.

I’m using desktop app 5.0.0.

Thanks a lot for the honest feedback @snaut @The Ghostly Cat 

It's been a tough run until we've got 5.0 set up. But rest assured, this is the step-in-stone version for further improvements, which can now be easier to implement 

I've forwarded your comments to our teams to get all of these problems a good look. Glad to have this thread for expert feedback!

Hi there. My Deezer desktop app running on Windows comes up labeled as version 5.0. I was listening to it with no problem while working today when suddenly it’s stopped responding entirely. It started by not responding when I attempted to open the playlist (it was playing with just the thumbnail of the playlist open, but not the playlist page.) However, when that didn’t respond, it began not responding at all to open files, stop playback, anything.

I’ve attempted to end program and shut it down numerous times (because it said it was still playing but there was no music) and now when I attempt to re-open the app, I’m getting just the pop-up window...but it’s completely blank. I can’t see any of my playlists, any of my music, nothing. It’s especially strange because it was working fine and then… nothing.

I’m pretty frustrated right now. I’ve definitely had more issues with the desktop app version than I’ve ever had with my Android app.

Thanks for the feedback @Vyacheslav Aristov @SChalm 

@SChalm Sorry for the experience, but don't worry - our app is going to keep getting updated and improved!

I suggest you to do a fresh install. Uninstall the Deezer app, search for appdata and delete any Deezer folder you find, restart your computer and redownload/reinstall the app. And let me know how it goes!