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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Guitar Hero
    Jared the Rabbit
    Guitar Hero
    March 8, 2025

    SR-71’s album “Tomorrow” isn’t available in Canada, meanwhile both albums on their profile are the exact same release of their album “Now You See Inside”, the only difference being the release date.

    Guitar Hero
    Jared the Rabbit
    Guitar Hero
    March 8, 2025

    Hi! Only artists and copyright holders can decide whether they want to make their music available on Deezer, so it might not be available yet because of that.

    But a great alternative is that you can add your own mp3 songs to your Deezer account! Just follow the step-by-step guide here to have that music in your library. 😊

    I imported one track, and it says that it’s not available yet.

    Rising Star
    Marks.Gian
    Rising Star
    March 23, 2025

    ​@Jaime.Deezer 

    Can you verify why the songs Buttercup and Oh Klahoma from artist Jack Stauber are not available on Deezer anymore? These songs and the album they came from (Pop Food) are very popular, and still only these songs are unavailable in the playlist of the album.

    The fact that just these 2 most popular songs are unavailable after at least 7 years and the rest of the album is playable makes it seem like its an error, not a copyright problemn, can you verify that?

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAuthor
    Community Manager
    March 23, 2025

    Hi ​@Marks.Gian I have forwarded your request to our music team.
    As soon as I hear back from them I’ll let you know.
    Thanks 

      Hitmaker
      tnhui1l8sukn
      Hitmaker
      March 27, 2025

      Hello Deezer Team, long-time subscriber here. I’ve just discovered Armenian avant-garde folk and I’ve fallen in love with it. Unfortunately, Deezer’s coverage of this niche genre is not great. Please consider adding some entries. My favourites so far (both missing from Deezer and available on competing streaming platforms):

       

      https://www.discogs.com/release/9570339-Bambir-Quake-Avant-Garde-Armenian-Folk-Music

      https://www.discogs.com/release/13071470-Armenian-Navy-Band-How-Much-Is-Yours

      Rising Star
      Marks.Gian
      Rising Star
      March 27, 2025

      ​@Jaime.Deezer 

      Has there been any feedback from the music team about my request?

      Jaime.Deezer
      Community Manager
      Jaime.DeezerAuthor
      Community Manager
      March 30, 2025

      Hi ​@Marks.Gian I’ve just checked and both songs are available now.
      Thanks
       

       

        Roadie
        Dezder
        Roadie
        April 21, 2025

        Please add music of Caroline Campbell, specifically  From Hollywood With Love album released July 6, 2013.
         

        Roadie
        Ylaren
        Roadie
        April 25, 2025

        Hi, 'Live at Red Rocks' by Opeth is missing from their discography. Could it be added ? Thanks ! 

          Roadie
          Allan Mermod
          Roadie
          April 25, 2025

          Hi team !

          Thank you so much for your platform ! I love it !

          I just found a strange one on the Avenged Sevenfold page. Only the non-explicit version of the album “City of Evil” is available on the artist page of “Avenged Sevenfold”.

          But I can find the explicit version by searching a specific track title and clicking on the album linked.

          It is great to reduce the number of duplicate album on an artist page, but let me choose if I want the explicit version or not of the album please.

          The non-explicit version: https://www.deezer.com/us/album/345029
          The explicit version: https://www.deezer.com/us/album/91973
          And the artist page: https://www.deezer.com/us/artist/406

          Thank you!
          Have a nice day
            Allan

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