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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

Guitar Hero
September 27, 2024

Your sending to the wrong guy :)

Guitar Hero
October 9, 2024

Hi,

I noticed that the 1999 album Pinback from Pinback is no longer available. Any chance that it could be re-added soon?

Regards,

jh

Jaime.Deezer
Community Manager
Community Manager
October 12, 2024

Hi @jeroen.henckaerts it might be due to rights or agreements that have not been reached (even if it is an old album) or a request from the artist/label.
The album is not available on other streaming services either.
Thanks
 

Leonídia.Deezer
Community Manager
Community Manager
November 11, 2024

Hi! Only artists and copyright holders can decide whether they want to make their music available on Deezer, so it might not be available yet because of that.

But a great alternative is that you can add your own mp3 songs to your Deezer account! Just follow the step-by-step guide here to have that music in your library. 😊

Guitar Hero
January 3, 2025

Hi there, I would like to have the (6:03) Rivo Extended Remix from Disclosure, 'You & Me' in the Deezer catalogue. The (3:29) short version is in the Deezer catalogue, however the extended version of (6:03) min isn't. Could you please add this? Thanks, Erwin.

Leonídia.Deezer
Community Manager
Community Manager
January 9, 2025

Hi ​@Erwin L! Thanks for reaching out!

The thing is, only the artists and copyright holders can decide if their music goes up on Deezer, so the extended version (6:03) of "You & Me" might not be available yet because of that.

But no worries! You can always upload your own MP3s to Deezer and have that version in your library. Just follow the step-by-step guide here  to do that. 😊

Hope that helps.

Roadie
February 3, 2025

Hi Deezer Support, it would be possible to add the Razors Edge discography? As you can see it's only available on apple and Spotify. Thanx!

https://music.apple.com/it/artist/razors-edge/1037042153

Roadie
February 5, 2025

Hi, can I ask to add one more album, Giuda "The Early Years - Racey Roller Demos & Outtakes"? it's available on almost every music streaming app but deezer. Thank you

https://music.apple.com/it/album/the-early-years-racey-roller-demos-outtakes-ep/1542612383

Jaime.Deezer
Community Manager
Community Manager
February 7, 2025

It might be the case that the artist decided to be on those platforms only due to rights, among other reasons.
I’ll follow up with the music team.
In the meantime you can always add it as MP3 to your music library following the instructions on this link form our support page:
https://support.deezer.com/hc/en-gb/articles/115004221605-Upload-MP3s-To-Your-Deezer-Account
 

Thanks :) 

Roadie
February 16, 2025

How about geoblocked content? I’m finnish and I’d really like to get to listen to Fate Gear https://www.deezer.com/en/artist/85393362 and Gungire https://www.deezer.com/en/artist/289199441 on this amazing platform, my two favorite japanese bands atm :) I can see only one EP from Fate Gear here and one single from Gungire. From my understanding both are releasing content indepently so I don’t believe it’d be that hard to remove that block, Mina (captain of the band) has even released all their records on youtube for free to listen but the quality is of course not so good….so please, pretty please with a cherry on the top make me (and many others) happy :D