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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

One Hit Wonder
May 7, 2022

Het nummer staat al een aantal weken online behalve weer op Deezer ik begin langzaamaan te denken om over te stappen naar Spotify omdat dit niet de eerste keer is https://youtu.be/XtfUZq84N9o

Yula
Deezer Staff
Deezer Staff
May 11, 2022

Hello @Jake.van.duren!

As you can see in the article above, this does not depend so much on us, it’s the artist/label that decides where to distribute!

(She/her) add your pronouns to your signature!
Roadie
May 11, 2022

Why is Caiiro's album 'Pyramids' not on Deezer yet? It was released on May 6

One Hit Wonder
May 12, 2022

if you know to whom to write,please do write this message to Deezer people who add music,i’m young but can’t understand why Deezer has 90millions songs but there are no polka bands from USA especially Cleveland Slovenian style, it's pity/regrettable that Deezer doesn't add American Cleveland Slovenian style polkas waltzes groups/bands,many artists are out of stock many to buy but it’s expensive to buy additional CDs from USA to Lithuania,i can't find neither CDs to buy if i would have more money nor to listen for monthly 10 Euros payment,please tell me can you add as much Polka artists in Cleveland style as you can?i would also like to listen other artists from polkaconnection,as i see there are lots of music but i can't understand why you don't add many polka cleveland style artists.polka style Cleveland style is not music that you can't add for paying monthly?it's regretable
i haven't got much money to buy polka Cleveland style music CDs. i'm unemployed and half disabled but i could pay monthly if there would be all polka artists, i get little money,i'm young i live with parents and while i live i want to listen to Cleveland style polkas and waltzes
i could request many artists,but there are hundred bands and artists that play Cleveland style polkas,i just want to listen to polkas waltzes in Cleveland style,mostly sad waltzes,but any musician i type and enter by google search i can't find on Deezer,i find for example bluegrass artists but can't find to American Cleveland style polka artists.I mostly listen to solo piano and sad songs,i’m young,but sometimes i want to listen to waltzes or polkas
 

One Hit Wonder
May 14, 2022

For some reason it’s missing from their discography here. 
 

Thanks!

Yula
Deezer Staff
Deezer Staff
May 16, 2022

Hey @Andrius1vienisas! Thanks for reaching out. 

You can find the answer to your question on the article above. 

Unfortunately, it does not only depend on us, the artist and their label decide where they want their music to be distributed. 

 

(She/her) add your pronouns to your signature!
Lethe
Hitmaker
Hitmaker
August 9, 2022

If possible could you ask Nuclear Blast (original) or Metal Mind (Remaster) to upload the Gardenian albums Soulburner, Sindustries or Soulburner/Sindustries (Remastered)?

https://www.deezer.com/en/artist/65444

 

Thank you!

Guitar Hero
August 22, 2022

Hi there,

A band I play in (Arrester) has published an album (Method in the Madness) which is on Spotify, YouTube music and Apple music, but it's missing in Deezer. How to I resolve this?

Thanks!

Rising Star
September 3, 2022

Hi there,

A band I play in (Arrester) has published an album (Method in the Madness) which is on Spotify, YouTube music and Apple music, but it's missing in Deezer. How to I resolve this?

Thanks!

I ccontacted the group and they told me Hey got your message thru Bandcamp. No idea why it isn’t on Deezer, the distribution service(distrokid) sent it to them a month before it came out. I’ll contact them and see if they can get it happening.

Roadie
September 29, 2022

Hi Deezer, please add the new album from Midnight Grand Orchestra, Overture when you can if you can - Thank You