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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Roadie
    Nefari
    Roadie
    October 17, 2022

    Any chance of getting Shop Assistants 1986 debut and only album titled Shop Assistants on Chrysalis.. Thanks 

    Rising Star
    Awega
    Rising Star
    November 6, 2022

    https://www.deezer.com/ja/artist/14108221?deferredFl=1 I don't know just an empty profile

    Rising Star
    lady_raven
    Rising Star
    December 16, 2022

    A few months  ago X Ray Spex album “germ free adolescent’s” came off streaming but then was made available everywhere again apart from Deezer it seems. Can you add that if possible also Hole- “Nobody’s Daughter”, and Yardbirds albums “For Your Love” and “Having A Rave Up”, there re also several Howard Shore albums missing which are available everywhere else 

    Roadie
    oneyearsixmonths
    Roadie
    March 9, 2023

    Kelsea Ballerini has 10 million + monthly listeners on Spotify and Deezer doesn’t even have her latest 3 albums?? Pls add her!!

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    March 13, 2023

    It’s up to the artists to decide where they distribute their music. 

    As said on the article: 

    You can try a couple of things:

    • Add your MP3 collection to Deezer :calling:
    • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:
    (She/her) add your pronouns to your signature!
      Roadie
      adie31
      Roadie
      March 27, 2023

      Here is one for you Ian Van Dahl, you have all his tracks apart from one (Reason). Any reason why one track is not on Deezer?

      Guitar Hero
      neonlevinks
      Guitar Hero
      May 1, 2023

       

      This album, Hesitation Marks - Nine Inch Nails, suddenly disappeared!

      The rest of their discography is still there, including the Deezer playlist "100% Nine Inch Nails" in the screenshot above which references this album.

       

      Please provide a valid answer. It can't be the record label or artist as this was an album that used to be on Deezer, it's not a new release, and clearly the rest of their content is on Deezer.

      Deezer had a similar problem for over a year about the album Meliora by Ghost, despite having their whole discography and a 100% playlist and even Deezer exclusive content for that band. 

       

      Looking forward to a quicker fix

      Guitar Hero
      neonlevinks
      Guitar Hero
      May 12, 2023

       

      This album, Hesitation Marks - Nine Inch Nails, suddenly disappeared!

      The rest of their discography is still there, including the Deezer playlist "100% Nine Inch Nails" in the screenshot above which references this album.

       

      Please provide a valid answer. It can't be the record label or artist as this was an album that used to be on Deezer, it's not a new release, and clearly the rest of their content is on Deezer.

      Deezer had a similar problem for over a year about the album Meliora by Ghost, despite having their whole discography and a 100% playlist and even Deezer exclusive content for that band. 

       

      Looking forward to a quicker fix

      Still no response after 10 days

      Roadie
      Mouayd shafi
      Roadie
      May 30, 2023

      I searched for the original song of the artist Rashid Al Majed (the original one) , methl qalbek, and I could not find it. Please add it.

        Yula
        Deezer Staff
        Yula
        Deezer Staff
        May 30, 2023

        I searched for the original song of the artist Rashid Al Majed (the original one) , methl qalbek, and I could not find it. Please add it.

        Hey there, in the article above you can find the reason why the song is not available. 

        (She/her) add your pronouns to your signature!
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