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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

Guitar Hero
February 10, 2022

Hey @Dubois, from what country are you streaming, what album are you missing ?

 

Hi I’m streaming from Canada and I’m missing most of the Rush catalog. It’s easier to list the few albums that are available (mostly live or anniversary editions):

  • Time machine 2011 (live)
  • Working men (live)
  • test for echo
  • Chronicles (compilation_
  • Permanent Waves  (40th anniversary edition)
  • Hemisphere (40th anniversary edition)
  • 2112 ( 40th anniversary  edition)

Al the rest is missing from my Deezer, and that qui a few albums (all avalable on competing  platform): https://en.wikipedia.org/wiki/Rush_discography

Thanks

 

 

Roadie
February 13, 2022

Just came over from Spotify and noticed three of my favorite albums are missing:  Joe Ely--Live Shots, The Who--The Who By Numbers, The Who--It’s Hard. Anything you could do to get these on Deezer would be appreciated.

Thanks.

March 23, 2022

What if the artist retires and theres no way to reach them?

What if they dont read tweets from a nobody?

 

Can you get the rights for Avex Trax Records for BiSH and AiNA THE END?

Reg: Indonesia

Rising Star
March 24, 2022

Hi

The album Solitude Standing from Susanne Vega is missing.
I see that the singles from that album are available… And all other streaming platforms have the album available.

Spain here.

V@
Rising Star
April 3, 2022

Hi just moving over to Deezer and thinking of doing a year’s subscription. But as I’m transferring my playlists I’m noticing several missing albums that are available on other steaming sites in the uk, so can I request these 3 all on the Universal record label- Adam Ant- Manners and Physique, Phil Ochs- Greatest Hits and James Horner- An American Tail. This is in the UK btw. Also you haven’t got the new Matt Goss album, just the singles 

Yula
Deezer Staff
Deezer Staff
April 5, 2022

Hi just moving over to Deezer and thinking of doing a year’s subscription. But as I’m transferring my playlists I’m noticing several missing albums that are available on other steaming sites in the uk, so can I request these 3 all on the Universal record label- Adam Ant- Manners and Physique, Phil Ochs- Greatest Hits and James Horner- An American Tail. This is in the UK btw. Also you haven’t got the new Matt Goss album, just the singles 

Hey @lady_raven, we do our best to have the most exhaustive catalog possible!

Unfortunately, it does not depend only on us, labels, distributors, artists and other right’s holder are involved, as you can read on the article. 

If you buy the album and have the mp3 version on your laptop/mac you can add it to your library!

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Roadie
April 26, 2022

I’d like the album “Welcome Plastics” by the Japanese new wave band Plastics (sometimes The Plastics) please. It’s on some other streaming services, but the band is long gone, so can’t ask them.

Yula
Deezer Staff
Deezer Staff
April 28, 2022

Thanks for the request @BadBilly 

We’ll do our best, but maybe you can find their cd and import the mp3 in your library? 

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Roadie
April 30, 2022

Salut - I’m going through a Sound Factory phase at the moment - but I can’t find any Sound Factory tracks on Deezer. 
The sound from Sound Factory is specific to NYC, and to a time mid-90s to early 2000s. LPs like Twilo by Junior Vasquez would be good to have. 

Thanks

Christopher.

Yula
Deezer Staff
Deezer Staff
May 1, 2022

Hey @ChristopherD

Thanks for the suggestion, we’ll do our best on our side. 

But the best thing to do, also to support the artists, is to buy their music and then add the mp3 albums to your lists. 

 

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