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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19516 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

G

golexa

Rising Star

https://www.deezer.com/us/artist/12014724 her profile is just empty,please don’t tell me to upload my mp3s because it won’t solve anything

Yula

Deezer Staff

https://www.deezer.com/us/artist/12014724 her profile is just empty,please don’t tell me to upload my mp3s because it won’t solve anything

Hey there! I can see a song she is featured in! If there isn’t other music made by her in the page it means that the right’s holder has not agreed yet to distribute on Deezer.

(She/her) add your pronouns to your signature!

G

golexa

Rising Star

https://www.deezer.com/us/artist/12014724 her profile is just empty,please don’t tell me to upload my mp3s because it won’t solve anything

Hey there! I can see a song she is featured in! If there isn’t other music made by her in the page it means that the right’s holder has not agreed yet to distribute on Deezer.

https://www.deezer.com/us/artist/12014724 her profile is just empty,please don’t tell me to upload my mp3s because it won’t solve anything

Hey there! I can see a song she is featured in! If there isn’t other music made by her in the page it means that the right’s holder has not agreed yet to distribute on Deezer.

Can you pass on to the catalog team please?

Yula

Deezer Staff

Hey @golexa Of course, I did already! Thanks for your feedback :thumbsup_tone3:

(She/her) add your pronouns to your signature!

W

WelderUpBuck

One Hit Wonder

I’m currently searching for a specific album but can’t find it. Is there a way to request for it to be added? It’s “Lead sails paper anchor” by Atreyu.

Yula

Deezer Staff

I’m currently searching for a specific album but can’t find it. Is there a way to request for it to be added? It’s “Lead sails paper anchor” by Atreyu.

Hey there. We do our best to have a complete and inclusive catalogue. If you can’t find an album in particular you can ask the artist to deliver it to us or buy the album and add it in mp3 format to your library!

(She/her) add your pronouns to your signature!

L

lemmebeyourwoma

Roadie

Hi. I really want to listen to GFRIEND’s albums which I can’t find in Deezer. Can you put it in your app?

Second Mini-Album : "Flower Bud"

Third Mini-Album : "Snowflake"

First Album : "LOL"

Fifth Mini-Album : “Parallel”

Second Album : “Time for Us”

Yula

Deezer Staff

Hi. I really want to listen to GFRIEND’s albums which I can’t find in Deezer. Can you put it in your app?

Second Mini-Album : "Flower Bud"

Third Mini-Album : "Snowflake"

First Album : "LOL"

Fifth Mini-Album : “Parallel”

Second Album : “Time for Us”

It does not depend solely on us, but we can try our best! In the meantime you can add the mp3 to your favourites: https://support.deezer.com/hc/en-gb/articles/115004221605-Uploading-MP3s-to-Deezer

(She/her) add your pronouns to your signature!

L

lemmebeyourwoma

Roadie

Hi. I really want to listen to GFRIEND’s albums which I can’t find in Deezer. Can you put it in your app?

Second Mini-Album : "Flower Bud"

Third Mini-Album : "Snowflake"

First Album : "LOL"

Fifth Mini-Album : “Parallel”

Second Album : “Time for Us”

It does not depend solely on us, but we can try our best! In the meantime you can add the mp3 to your favourites: https://support.deezer.com/hc/en-gb/articles/115004221605-Uploading-MP3s-to-Deezer

Hi. Can you pass it on your catalog team? This is the only available app that I can listen to music in Hi Fi.

qrkadiy

Roadie

Hello!

Is there any way that Deezer could have these albums/eps/singles added? :

MAMAMOO - BLUE;S (the whole ep isnt on Deezer, just the instrumental of the title track)

MAMAMOO - WHITE WIND (the whole ep isnt on Deezer, just the instrumental of the title track)

MAMAMOO - RED MOON

MAMAMOO - YELLOW FLOWER

MAMAMOO - 4colors

MAMAMOO - TRAVEL -Japan Edition-

MAMAMOO - WAW -Japan Edition-

MAMAMOO - Shampoo

MAMAMOO - Everyday

Hwasa - TWIT

Hwasa - In The Fall

Moon Byul - SELFISH

Moon Byul - Weird Day ft. Punch

Solar - Solar Sensitivity Part. 6 (parts 1-5 are on Deezer, but not the final part, part 6, for some reason)

Wheein - magnolia

Wheein - soar

Azealia Banks - Tarantula / Wings of a Butterfly

They’re all on other music platforms, but not Deezer. I don’t know why, but it’s like that for a lot of artists on here.

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DEEZER CATALOGUE - something is missing

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